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Ashley Furniture

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1.8
  • 13 ISSUES RESOLVED
  • 127 COMPANY RESPONSES
  • 2533 TOTAL REVIEWS
Rank
234 out of 1712
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Staff
Reliability
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    108
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    04:04
  • ISSUES RESOLVED
    2%
Top Products and Services
1.8
399 reviews
1.9
335 reviews
1.8
174 reviews
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 583 TOTAL REVIEWS
Rank
422 out of 1712
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Staff
Reliability
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    12
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    01:32
  • ISSUES RESOLVED
    13%
Top Products and Services
1.3
261 reviews
1.2
78 reviews
1
38 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Ashley Furniture vs Guardsman?

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Anonymous
Los Angeles, California, United States #1348893

Both are horrible Ashley people told me I had total protection and that I would be able just get it replaced and then when I do it takes a month to get a response rhemst I'm being denied my request

Anonymous
Willingboro, New Jersey, United States #1182600

they both look horrible. I am just now getting somewhere with Guardsman. Only after 5 back and forths with the BBB though.

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