Ashley Furniture vs Flexsteel Industries
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Ashley Furniture
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- 13 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 2663 TOTAL REVIEWS
Rank
255 out of 2046
in Furniture and Decor category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS165
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SUCCESSFUL79%
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AVG CALL DURATION04:01
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ISSUES RESOLVED8%
Top Products and Services
Flexsteel Industries
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Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
- 1 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 80 TOTAL REVIEWS
Rank
324 out of 2046
in Furniture and Decor category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS172
-
SUCCESSFUL70%
-
AVG CALL DURATION02:50
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ISSUES RESOLVED17%
Top Products and Services
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Top Rated Ashley Furniture Reviews
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Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking.
Purchased a durablend leather couch and loveseat from Ashley 2 years ago it started cracking and peeling everywhere. Called the MFS protection plan...
Ashley Furniture - Leather Sofa Peeling
I bought 2 Leather Sofas from Ashley's April of 2010 & purchased a warranty on them too $1,500 is what I paid for them. I had them no more then...
Peeling Leather Sofa from Ashley Furniture
We purchased a leather sofa and love seat from Ashley Furniture,Springdale, OH in November 2008. I have paid around $1000 for these.It has not been 3...
Ashley Furniture is TOXIC
Sectional was delivered 1.5 weeks ago. Since then I have experienced nausea, headaches, muscle pain, respiratory distress, and even skin reaction...
Ashley Furniture - Durablend Peeling
My husband and I purchased a sectional from Ashley and as the others have stated, the Durablend started peeling. The salesperson had also told us...
Ashley Furniture - Totally disappointed!!
I purchased this sofa 2 weeks ago, along with a 5 piece dining room set and I couldn't be more disappointed. As stated in previous reviews, the...
Ashley Furniture - Platinum warranty beware
Please read over the terms and conditions when you before buying platinum warranty. If you purchase the warranty it does not cover many defects like...
Shame on Ashley Furniture! DuraBllend” sofa and loveseat PEELING
An Ashley Furniture “Dura blend” sofa and loveseat were purchased for me as a gift by a family friend. Dura blend is, allegedly, a combination of real...
Top Rated Flexsteel Industries Reviews
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Flexsteel Industries - Absolute garbage
Ordered a custom Flexsteel recliner and love seat from our local furniture store. After waiting 3 months, they delivered this crap. It would receive a...
Flexsteel Industries - *** Furniture
Bought maroon leather electric furniture less than 2 years ago. Had to have repairman out twice within first year to replace electric reclining part i...
Flexsteel Industries - Flexsteel Leather Can't Be Laid Back On Or It Will Discolor.
We also purchased a Latitude Flexsteel reclining sofa and reclining chair. About a year and a half after this purchase our cleaning lady while dusting...
Flexsteel Industries - Made in CHINA
We bought a power leather recliner sofa and love seat 4 years ago, we were told by the sales person it was "TOP OF THE LINE" I noticed a few months...
Flexsteel Industries - Sad sofa owner
Same thing here in Michigan. Purchased an apartment sized sofa from a reputable Flex steel dealer in a town about forty miles away; side note, I live...
Flexsteel Industries - Disheartening / Disappointed
Special ordered leather two-piece lounge sectional. Took about two months to six weeks to get. First purchase of furniture in 30 years since my...
Flexsteel Industries - Hate my recliner sanford type
i recently purchased a saford recliner flexsteel made. i hate this recliner it is so uncomfortable hurts my back and cannot find a comfortable...
Flexsteel Industries - No customer service Kathy Thielson 563 585 8239 joke
She was very rude, makes fun of your problem, said she was there for 40 yrs , must know the owner very well , she is a mockery of flex-steel , our...
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How would you compare Ashley Furniture vs Flexsteel Industries?
I have never purchased Ashley Furniture so I am unable to compare the two companies. I had a Flexsteel sofa that I purchased 12 years ago and it looks much better than the new sofa.
I am so disappointed in the customer service from Flexsteel. The answer from customer service was that I should purchase the tool used to remove the balls from sweaters and use it on the pilling on my new sofa. I was really angry. The fabric on my sofa is absolutely defective and was discontinued by the company.
I want my money back.
We intend to return the sofa next week because it looks old and worn and we have it for 11 months. I will notify the store when we intend to return the sofa.