Ashley Furniture vs Flexsteel Industries
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Ashley Furniture
Flexsteel Industries
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Ashley Furniture
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- 14 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 2709 TOTAL REVIEWS
Rank
263 out of 2098
in Furniture and Decor category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS177
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SUCCESSFUL73%
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AVG CALL DURATION04:01
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ISSUES RESOLVED8%
Top Products and Services
Flexsteel Industries
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- 1 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 95 TOTAL REVIEWS
Rank
370 out of 2098
in Furniture and Decor category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS208
-
SUCCESSFUL58%
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AVG CALL DURATION02:50
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ISSUES RESOLVED14%
Top Products and Services
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Top Rated Ashley Furniture Reviews
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Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking.
Purchased a durablend leather couch and loveseat from Ashley 2 years ago it started cracking and peeling everywhere. Called the MFS protection plan...
Ashley Furniture - Leather Sofa Peeling
I bought 2 Leather Sofas from Ashley's April of 2010 & purchased a warranty on them too $1,500 is what I paid for them. I had them no more then...
Peeling Leather Sofa from Ashley Furniture
We purchased a leather sofa and love seat from Ashley Furniture,Springdale, OH in November 2008. I have paid around $1000 for these.It has not been 3...
Ashley Furniture is TOXIC
Sectional was delivered 1.5 weeks ago. Since then I have experienced nausea, headaches, muscle pain, respiratory distress, and even skin reaction...
Top Rated Flexsteel Industries Reviews
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Flexsteel Industries - Absolute garbage
Ordered a custom Flexsteel recliner and love seat from our local furniture store. After waiting 3 months, they delivered this crap. It would receive a...
Flexsteel Industries - Stay Away - Abysmal quality
I ordered a custom leather recliner for $1300 shortly out of the 1 year warranty before clear signs of faulty leather surfaced. The chair had not been...
Flexsteel Industries - *** Furniture
Bought maroon leather electric furniture less than 2 years ago. Had to have repairman out twice within first year to replace electric reclining part i...
Flexsteel Industries - Flexsteel Leather Can't Be Laid Back On Or It Will Discolor.
We also purchased a Latitude Flexsteel reclining sofa and reclining chair. About a year and a half after this purchase our cleaning lady while dusting...
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How would you compare Ashley Furniture vs Flexsteel Industries?
I have never purchased Ashley Furniture so I am unable to compare the two companies. I had a Flexsteel sofa that I purchased 12 years ago and it looks much better than the new sofa.
I am so disappointed in the customer service from Flexsteel. The answer from customer service was that I should purchase the tool used to remove the balls from sweaters and use it on the pilling on my new sofa. I was really angry. The fabric on my sofa is absolutely defective and was discontinued by the company.
I want my money back.
We intend to return the sofa next week because it looks old and worn and we have it for 11 months. I will notify the store when we intend to return the sofa.