Ashley Furniture vs Flexsteel Industries
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ashley Furniture and Flexsteel Industries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Ashley Furniture and Flexsteel Industries Overview
Ashley Furniture was first mentioned on PissedConsumer on Sep 18, 2007 and since then this brand received 2743 reviews. It is 2642 reviews more than Flexsteel Industries received since Jun 19, 2015. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Flexsteel Industries customer support team than with Ashley Furniture customer service.
Ashley Furniture and Flexsteel Industries Consumer Ratings
According to consumer ratings and reviews, Ashley Furniture ranks 69 points higher in the Furniture and Decor category than Flexsteel Industries. People gave Ashley Furniture 1.4 stars for Customer service criterion in Furniture and Decor category and it is 367 points higher than the worst rated brand in this category. At the same time, Flexsteel Industries was rated 1.5 stars for Customer service criterion in this category and it is 395 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Ashley Furniture has a higher rating than Flexsteel Industries. Regarding Staff criterion, consumers gave Ashley Furniture 1.8 stars and it is 61% greater than other in category. Flexsteel Industries however was rated 1.7 stars and it is 61% greater than other in category.
Ashley Furniture and Flexsteel Industries Rating Details
Ashley Furniture and Flexsteel Industries Pros and Cons
- Design of furniture
- Salesperson
- Price
- Used to be top quality
- Nice looking furniture
- Was told they where good
- Customer service
- Customer service sucks
- No one wanted to fix problem
- Poor resolution to complaint
- Quality of product does not live up to reputation
- Quality if product and customer service
Ashley Furniture and Flexsteel Industries Most Positive Reviews
Ashley Furniture and Flexsteel Industries Most Critical Reviews
Ashley Furniture and Flexsteel Industries Latest Reviews
Ashley Furniture and Flexsteel Industries Products and Services
- Ashley Furniture Sofa (452 reviews)
- Ashley Furniture Furniture Set (361 reviews)
- Ashley Furniture Delivery Service (213 reviews)
- Flexsteel Industries Recliner (33 reviews)
- Flexsteel Industries Sofa (23 reviews)
- Flexsteel Industries Furniture Set (10 reviews)
How would you compare Ashley Furniture vs Flexsteel Industries?
I have never purchased Ashley Furniture so I am unable to compare the two companies. I had a Flexsteel sofa that I purchased 12 years ago and it looks much better than the new sofa.
I am so disappointed in the customer service from Flexsteel. The answer from customer service was that I should purchase the tool used to remove the balls from sweaters and use it on the pilling on my new sofa. I was really angry. The fabric on my sofa is absolutely defective and was discontinued by the company.
I want my money back.
We intend to return the sofa next week because it looks old and worn and we have it for 11 months. I will notify the store when we intend to return the sofa.