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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 2223 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Design of furniture 18
  • Salesperson 10
  • Price 6
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Being lied to36
  • Quality of furniture23
  • Customer service sucks22
  • Customer service20
  • No one wanted to fix problem20
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Fingerhut

Shopping
  • 2 ISSUES RESOLVED
  • 662 TOTAL REVIEWS
  • $47.6K CLAIMED LOSSES
  • $288 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Easy payment option 5
  • Credit offer 4
  • Never again at this point 3
  • Pppsssshhhhhhh 2
  • Ticked off 2

Customers don't like

  • Poor customer service7
  • Extremely poor customer service6
  • Uphelpful supervisor5
  • Customer service4
  • Very poor customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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