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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 13 ISSUES RESOLVED
  • 127 COMPANY RESPONSES
  • 2456 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Design of furniture 20
  • Salesperson 13
  • Price 8
  • Salesman and manager were great 5
  • Customer service 5

Customers don't like

  • Customer service41
  • Customer service sucks12
  • No one wanted to fix problem10
  • Quality of furniture8
  • Delivery7
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Fingerhut

E-commerce
  • 2 ISSUES RESOLVED
  • 755 TOTAL REVIEWS
  • $59.3K CLAIMED LOSSES
  • $328 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Never again at this point 6
  • Easy payment option 5
  • Ticked off 4
  • Credit offer 4
  • Pppsssshhhhhhh 2

Customers don't like

  • Poor customer service14
  • Accounting procedures4
  • Will rip you off3
  • Uphelpful supervisor3
  • Extremely poor customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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