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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 10 ISSUES RESOLVED
  • 60 COMPANY RESPONSES
  • 2294 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 19
  • Salesperson 10
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Being lied to38
  • Customer service sucks24
  • Quality of furniture24
  • No one wanted to fix problem19
  • Customer service17
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Ethan Allen

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 204 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Delivery 1
  • Service provided while making the sale 1

Customers don't like

  • Poor customer service5
  • Lack of professionalism4
  • Poor quality4
  • Lack of accountablity3
  • Terrible furniture quality3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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