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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 11 ISSUES RESOLVED
  • 73 COMPANY RESPONSES
  • 2316 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
  • Design of furniture 19
  • Salesperson 11
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Customer service sucks11
  • No one wanted to fix problem10
  • Customer service9
  • Quality of furniture8
  • No refund5
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  • 12 ISSUES RESOLVED
  • 1484 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $661 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
  • Location 12
  • Friendly agents 10
  • Price 7
  • Standard of car was good and clean 6
  • Clean car 5

Customers don't like

  • Customer service21
  • Added charges6
  • Service6
  • Not helpful staff5
  • Representative brushoff4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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