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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 12 ISSUES RESOLVED
  • 96 COMPANY RESPONSES
  • 2342 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 20
  • Salesperson 12
  • Price 8
  • Salesman and manager were great 5
  • Customer service 5

Customers don't like

  • Customer service sucks12
  • Customer service11
  • No one wanted to fix problem10
  • Quality of furniture8
  • No refund5
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El Dorado Furniture

Furniture and Decor
Has verified representatives
  • 2 ISSUES RESOLVED
  • 36 COMPANY RESPONSES
  • 134 TOTAL REVIEWS
  • $56K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
2.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Salesman 5
  • Went in for style and warranty 1
  • Website worked well 1
  • Variety 1
  • Style of furniture 1

Customers don't like

  • Lack of concern about furniture falling apart7
  • Poor customer sales3
  • Customer service3
  • Return policy2
  • Poor quality product2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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