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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 12 ISSUES RESOLVED
  • 120 COMPANY RESPONSES
  • 2390 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 20
  • Salesperson 12
  • Price 8
  • Salesman and manager were great 5
  • Customer service 5

Customers don't like

  • Customer service40
  • Customer service sucks12
  • No one wanted to fix problem10
  • Quality of furniture8
  • Delivery6
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Easyhome

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 241 TOTAL REVIEWS
  • $72.9K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Lawsuit 3
  • Some employees 2
  • Staff 1
  • Some staff 1
  • Before all this the timely manner of delivery and products 1

Customers don't like

  • Horrible customer service5
  • Manager3
  • Racism and threats of deportation2
  • Not respect for customers2
  • Used roommates as witnesses when they had the merchandise1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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