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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 10 ISSUES RESOLVED
  • 65 COMPANY RESPONSES
  • 2305 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 19
  • Salesperson 11
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Being lied to18
  • Customer service sucks10
  • No one wanted to fix problem10
  • Customer service9
  • Quality of furniture8
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Cymax Stores

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 757 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $599 AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Ease of placing order 5
  • Unethical 3
  • Free shipping 2
  • Shipping 2
  • Liars 2

Customers don't like

  • Way of doing business11
  • Lack of customer service8
  • Missleading and incorrect information in order to get your money4
  • No communication3
  • When a company has poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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