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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 11 ISSUES RESOLVED
  • 89 COMPANY RESPONSES
  • 2346 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Design of furniture 19
  • Salesperson 12
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Customer service sucks12
  • Customer service11
  • No one wanted to fix problem10
  • Quality of furniture8
  • No refund5
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Costco

Supermarkets and Malls
  • 4 ISSUES RESOLVED
  • 936 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Price 9
  • Food items offered 5
  • Customer service 4
  • This is the only time i have been disappointed 4
  • Great price 4

Customers don't like

  • Horrible customer service9
  • Cashier4
  • How we were treated3
  • Shame on you costco3
  • Mistakes not fixed3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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