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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 9 ISSUES RESOLVED
  • 55 COMPANY RESPONSES
  • 2281 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Design of furniture 19
  • Salesperson 11
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Being lied to38
  • Quality of furniture24
  • Customer service sucks23
  • Customer service21
  • No one wanted to fix problem20
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Costco

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 858 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Price 9
  • Food items offered 5
  • Customer service 4
  • This is the only time i have been disappointed 4
  • Great price 4

Customers don't like

  • Horrible customer service23
  • Customer service10
  • Cashier7
  • Mistakes not fixed7
  • Poor customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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