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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 11 ISSUES RESOLVED
  • 85 COMPANY RESPONSES
  • 2337 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 19
  • Salesperson 12
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Customer service11
  • Customer service sucks11
  • No one wanted to fix problem10
  • Quality of furniture8
  • No refund5
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Cost Plus World Market

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 95 TOTAL REVIEWS
  • $6.6K CLAIMED LOSSES
  • $205 AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Front desk customer service cashier 1
  • Jason the manager 1
  • Product offerings 1
  • Product when it arrived 1

Customers don't like

  • Misleading shipping promises3
  • Poor communication2
  • Service2
  • Terrible customer service2
  • Return policy1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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