PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CliqStudios and Ashley Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CliqStudios

CliqStudios

Has verified representatives
3.5
CliqStudios
Ashley Furniture

CliqStudios and Ashley Furniture Overview

Total reviews
52
2744
Company responses
28
126
Issues resolved
2
14

Ashley Furniture was first mentioned on PissedConsumer on Sep 18, 2007 and since then this brand received 2744 reviews. It is 2692 reviews more than CliqStudios received since Jul 11, 2012. CliqStudios responds to reviews and communicates with its consumers more often than Ashley Furniture. CliqStudios customer service team contacts its customers via PissedConsumer.com in 54 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with CliqStudios customer support team than with Ashley Furniture customer service.

CliqStudios and Ashley Furniture Consumer Ratings

Rank
55 out of 2130 in Furniture and Decor category
269 out of 2130 in Furniture and Decor category
Customer service
87 in category
228 in category
Product or Service Quality
81 in category
231 in category
Style and Design
80 in category
241 in category

According to consumer ratings and reviews, CliqStudios ranks 214 points higher in the Furniture and Decor category than Ashley Furniture. People gave CliqStudios 2.4 stars for Customer service criterion in Furniture and Decor category and it is 508 points higher than the worst rated brand in this category. At the same time, Ashley Furniture was rated 1.4 stars for Customer service criterion in this category and it is 367 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that CliqStudios has a higher rating than Ashley Furniture. Regarding Style and Design criterion, consumers gave CliqStudios 3.7 stars and it is 87% greater than other in category. Ashley Furniture however was rated 2.6 stars and it is 60% greater than other in category.

CliqStudios and Ashley Furniture Rating Details

Customer service
2.4 (28 reviews)
1.4 (687 reviews)
Reviewer's quote

In the beginning, Cliq customer service was great, they worked with us to expedite a replacement order and they sent 10 new cabinets. This took another 3 weeks, but I was satisfied that the company was willing to remedy their mistake and I assumed this was just some out of the ordinary shipping...

Teresa M

...Contacted customer service and after numerous calls and sending pictures of the defect we were told not covered under warranty. This was only one year that this was covered. So why buy the extended warranty?? So they can make more money...

Javante
Product or Service Quality
2.6 (28 reviews)
1.6 (607 reviews)
Reviewer's quote

...Excellent is all I've got for this product and their designers..

Kris M

We purchased a sectional and its falling about at the at the seams just after 6 months and they refused to assist us.

Jazell
Style and Design
3.7 (27 reviews)
2.6 (507 reviews)
Reviewer's quote

We recently did a gut renovation of our new home. Choosing Cliqstudios was the worst decision we made. Their complete lack of quality control on cabinet production, our designer's lack of expertise and the worst customer service I've encountered in the US created a time delay in our project, thus...

Sabrina P

Several switches need replacing now as the seats are now regular seats, no recline.

PissedConsumer1716390

CliqStudios and Ashley Furniture Pros and Cons

Pros
  • Cabinet quality
  • Color selection
  • Savings
  • Design of furniture
  • Salesperson
  • Price
Cons
  • Customer service
  • Way i was treated
  • Quality
  • Customer service
  • Customer service sucks
  • No one wanted to fix problem

CliqStudios and Ashley Furniture Most Positive Reviews

Top rated reviews
5

As a small contractor, I've used CliqStudios in several bath and kitchen renovations. Because of the great customer...

5

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

CliqStudios and Ashley Furniture Most Critical Reviews

Lowest rated reviews
1

I am the GC for the project and the homeowner purchased these cabinets outside of our contract. The initially looked...

1

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

CliqStudios and Ashley Furniture Latest Reviews

Recent published reviews
1.9

They were great until I paid. After that? They basically told me to pound sand. After weeks and weeks and weeks, THEY se...

Read all 52 reviews
1.1

Dining set bought that included 4 bar stools. 2 of these had welds break and cannot use anymore. Contacted customer serv...

Read all 2744 reviews

CliqStudios and Ashley Furniture Products and Services

Most reviewed product and services
  • Cliqstudios Cabinet (24 reviews)
  • Cliqstudios Customer Care (4 reviews)
  • Cliqstudios Shipping Service (3 reviews)
  • Ashley Furniture Sofa (452 reviews)
  • Ashley Furniture Furniture Set (361 reviews)
  • Ashley Furniture Delivery Service (213 reviews)