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Ashley Furniture

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 2221 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 17
  • Salesperson 11
  • Price 6
  • Customer service 5
  • Salesman and manager were great 5

Customers don't like

  • Being lied to32
  • Customer service sucks23
  • Quality of furniture22
  • Customer service17
  • No one wanted to fix problem17
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Cabinets To Go

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
2.1
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 6
  • Customer service 3
  • Sale reps knowledge 3
  • Nice customer service 2
  • Quality 2

Customers don't like

  • Customer service10
  • Verbal promises7
  • Deceptive5
  • Missing product5
  • Excuses5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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