PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Buddys Home Furnishings and Ashley Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Buddys Home Furnishings
Ashley Furniture

Buddys Home Furnishings and Ashley Furniture Overview

Total reviews
624
2969
Company responses
0
126
Issues resolved
0
15

Buddys Home Furnishings and Ashley Furniture Consumer Ratings

Rank
321 out of 1511 in Furniture and Decor category
298 out of 1511 in Furniture and Decor category
Customer service
242 in category
257 in category
Product or Service Quality
182 in category
261 in category
Style and Design
302 in category
253 in category
Value for money
251 in category
271 in category

Buddys Home Furnishings and Ashley Furniture Rating Details

Customer service
1.4 (267 reviews)
1.4 (821 reviews)
Reviewer's quote

*** poor customer service. My friend being bullied by your management staff and racial slurs are being passed. Im basically threatened by the sales manager as he said I was denied and then approved 5min later that because I am a young black educated man he will have me thrown in jail for a computer...

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My mattress was sagging at the top and bottom, finally reaching someone in customer service after several weeks they placed a order to have a tech come out once things settled down. They reached out to me by email around the middle of June to set the appointment, the tech came out took measurements...

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Product or Service Quality
2 (254 reviews)
1.5 (719 reviews)
Reviewer's quote

It's been about 2 months and I haven't received my product or any info about it. Want to know if I a getting it or get my refund. The worst case scenario is to get my lawyer...

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...At this point Im extremely dissatisfied and disappointed in Ashleys Customer service..

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Style and Design
2.3 (249 reviews)
2.6 (604 reviews)
Reviewer's quote

One month you may have 400 get held out the next month you might have a 1000 get held out.....when l ask for a ltemized statement. They acted like l had slap them...l have been with y'all along time but I'm afraid this is where l have to put a stop to it

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Bought Sofa, loveseat, and recliner theater style all electric. One of the most expensive sets in the store. The seller accidentally gave me the wrong receipts and called me after already leaving the store to see if I could drive the receipts back...

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Value for money
1.8 (249 reviews)
1.7 (620 reviews)
Reviewer's quote

I was moving my tv stand and my TV started rocking back and forth and started getting lines in it and apparently all the money I get charged doesn't cover it and now I'm supposed to pay for a messed up tv..

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...I have no money no ottoman or carpet so right now its stealing..

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Buddys Home Furnishings and Ashley Furniture Pros and Cons

Pros
  • Delevery guys are nice
  • Style of furniture
  • Rental
  • Design of furniture
  • Salesperson
  • Price
Cons
  • Management or customer service
  • Unprofessional
  • Customer service
  • Customer service
  • Customer service sucks
  • Quality of furniture

Buddys Home Furnishings and Ashley Furniture Most Positive Reviews

Top rated reviews
5

I have always had a great experience at buddys in Lubbock, TX. I will use Buddys before any other rental company alike....

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5

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

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5

My payment or due on the 1st of the month an that is the day i set up direct pay fot them to take the payment but they...

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5

ok, wrong furniture was delivered. Ours was given to someone else. Both sets stayed in the wrong homes for two days....

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Buddys Home Furnishings and Ashley Furniture Most Critical Reviews

Lowest rated reviews
1

Buddys. Oh buddys! Scam artist. I will NEVER i repeat NEVER rent from buddys EVER again!!!!!! These people will harass...

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1

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

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1

I had the misfortune of renting from this company in August 2016 when I was flooded. I signed up for auto-draft every...

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1

I ordered an entire bedroom set from Ashley/City Furniture, and spent around $2,000 on it, plus $130 for shipping. The...

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Buddys Home Furnishings and Ashley Furniture Latest Reviews

Recent published reviews
1.5

*** poor customer service. My friend being bullied by your management staff and racial slurs are being passed. Im...

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1

First off it took over a month for Ashley to deliver the furniture. The damage was done to a piece of my furniture...

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No votes

I have just received one part of the package.When will I received the antenna and the t.v.buddy and the wifi...

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No votes

I've talked to 3 different managers at the Mesquite, tx store and they all giving me the run around and their rehursed...

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Buddys Home Furnishings and Ashley Furniture Products and Services

Most reviewed product and services
  • Buddys Home Furnishings Customer Care (147 reviews)
  • Buddys Home Furnishings Manager (89 reviews)
  • Buddys Home Furnishings Furniture Leasing (31 reviews)
  • Ashley Furniture Sofa (473 reviews)
  • Ashley Furniture Furniture Set (372 reviews)
  • Ashley Furniture Delivery Service (242 reviews)