PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Broyhill Furniture and Ashley Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Broyhill Furniture
Ashley Furniture

Broyhill Furniture and Ashley Furniture Overview

Total reviews 63 3015
Company responses 0 126
Issues resolved 1 15

Broyhill Furniture and Ashley Furniture Consumer Ratings

Rank
288 out of 1532 in Furniture and Decor category
304 out of 1532 in Furniture and Decor category
Product or Service Quality
No votes
No votes
Warranty
No votes
No votes
Style and Design
No votes
No votes
Value for money
No votes
No votes

Broyhill Furniture and Ashley Furniture Rating Details

Product or Service Quality
No votes
No votes
Reviewer's quote

...I have left several complaints with Broyhill and Big Lot's customer service and have had no response. I would never, ever recommend purchasing anything from them again. they don't back their merchandise and the quality is extremely low especially for the price..

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Freeway service Rd in houston Tx. i would not purchase the merchandise until i was insured of how my furniture would be getting to my home, the cost of the delivery and also when it was able to be delivered which i was told no later than 09/25/2020. I was told that the 3rd party delivery company...

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Warranty
No votes
No votes
Reviewer's quote

Customer Service claims no warranty on product..

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...The rude person at the GBS warranty company said this is not covered. Tried calling the store without being able to get a live person on the phone. The message on hold said leave a message and they would get back to me in 24-48 hours...

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Style and Design
No votes
No votes
Reviewer's quote

My table is ruin from water and they pain Id come off of its

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...style=" Sad, uncomfortable customer..

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Value for money
No votes
No votes
Reviewer's quote

I want my money back I. Very disappointed and literally had it maybe a month and a few weeks..

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So the next day she called and told me that they can bring the right mattress out one month later and I told her to refund my money because I needed my mattress because I had out of town guest coming on that following Monday and she said they couldnt deliver before that. I went out on a Sunday and...

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Broyhill Furniture and Ashley Furniture Pros and Cons

Pros
  • Looks good thought they were reputable
  • To many questions
  • I own several pieces of broyhill desk and dining
  • Design of furniture
  • Salesperson
  • Price
Cons
  • Poorly made
  • Quality
  • Absolutely no contact from customer service
  • Customer service
  • Customer service sucks
  • Quality of furniture

Broyhill Furniture and Ashley Furniture Most Positive Reviews

Top rated reviews
4

I purchased the Broyhill Eagle Brooke all-weather wicker love seat at Big Lots in Torrington, CT. Item # KVS9494. SKU 81...

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5

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

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3.3

My table is ruin from water and they pain Id come off of its

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5

ok, wrong furniture was delivered. Ours was given to someone else. Both sets stayed in the wrong homes for two days....

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Broyhill Furniture and Ashley Furniture Most Critical Reviews

Lowest rated reviews
1

Wrong number! I can't get in touch with anyone from this company

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1

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

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1

No one ever answered, I stayed on hold for over a half hour and hung up

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1

I ordered an entire bedroom set from Ashley/City Furniture, and spent around $2,000 on it, plus $130 for shipping. The...

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Broyhill Furniture and Ashley Furniture Latest Reviews

Recent published reviews
No votes

Need phone number so I can speak to someone

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1

Can someone please call me regarding placing a order

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No votes

No hardware in package at all

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1.6

I have purchased several furniture items on 9/20/20 from the store at 14810 N. Freeway service Rd in houston Tx. i...

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Broyhill Furniture and Ashley Furniture Products and Services

Most reviewed product and services
  • Broyhill Furniture Sofa (8 reviews)
  • Broyhill Furniture Recliner (3 reviews)
  • Broyhill Furniture Laramie Fabric Sofa (2 reviews)
  • Ashley Furniture Sofa (473 reviews)
  • Ashley Furniture Furniture Set (372 reviews)
  • Ashley Furniture Delivery Service (246 reviews)