PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Better Homes And Gardens and Ashley Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Better Homes And Gardens
Ashley Furniture

Better Homes And Gardens and Ashley Furniture Overview

Total reviews
251
2936
Company responses
0
126
Issues resolved
0
15

Better Homes And Gardens and Ashley Furniture Consumer Ratings

Rank
62 out of 478 in Periodicals & Publishing category
297 out of 1500 in Furniture and Decor category
Customer service
48 in category
251 in category
Style and Design
60 in category
252 in category
Product or Service Quality
79 in category
256 in category
Diversity of Products or Services
69 in category
289 in category

Better Homes And Gardens and Ashley Furniture Rating Details

Customer service
2.1 (74 reviews)
1.4 (804 reviews)
Reviewer's quote

...Customer service is horrible and a lot or run around. Pray you get what they advertise. DONT BUY...

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...What has happened to customer service in this day and age?!!?..

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Style and Design
3 (70 reviews)
2.6 (591 reviews)
Reviewer's quote

...I really liked the design, color and feel of the towels. I've had towels spot after a while, but I have never had this experience so quickly before. The towels are for my daughters' bathroom...

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Bought Sofa, loveseat, and recliner theater style all electric. One of the most expensive sets in the store. The seller accidentally gave me the wrong receipts and called me after already leaving the store to see if I could drive the receipts back...

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Product or Service Quality
2.1 (69 reviews)
1.5 (707 reviews)
Reviewer's quote

I’m very disappointed in the way I feel like I’m being treated with customer service. I have always had a great experience with BHG products and planned to buy cube storage shelf’s for my son’s playroom & Patio set for our new yard as well but after seeing the quality & care I have received with...

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Can not get any response from store complete lack of customer service. I just want to update my phone number before my delivery tomorrow. I will never shop with Ashley again...

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Diversity of Products or Services
2.9 (65 reviews)
2.1 (608 reviews)
Reviewer's quote

...Why would you have better over site for your products..

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...Tried to call, when waiting on hold told to use chat services which weren't working, spent 2 hrs waiting. Then I find out your system's are down so I call Jefferey my sales person at Concord Ca. He says he's waiting for systems to come back up...

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Better Homes And Gardens and Ashley Furniture Pros and Cons

Pros
  • Product worked for a short time
  • Love the magazine
  • Well made product
  • Design of furniture
  • Salesperson
  • Price
Cons
  • Product did not live up to expectations
  • Getting customer support is too difficult
  • Product
  • Customer service
  • Customer service sucks
  • Quality of furniture

Better Homes And Gardens and Ashley Furniture Most Positive Reviews

Top rated reviews
5

Verified start/end dates. Very nice.

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5

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

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5

I'm looking for an article your magazine featured about this as I american man who went to India and found out about...

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5

ok, wrong furniture was delivered. Ours was given to someone else. Both sets stayed in the wrong homes for two days....

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Better Homes And Gardens and Ashley Furniture Most Critical Reviews

Lowest rated reviews
1

Your xlarge bathtowels , shrink and pull in at the design ! They look horrible ! I can't even bring myself to hang...

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1

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

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1

Charged for product not received and refused to remeburse the charge

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1

I ordered an entire bedroom set from Ashley/City Furniture, and spent around $2,000 on it, plus $130 for shipping. The...

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Better Homes And Gardens and Ashley Furniture Latest Reviews

Recent published reviews
2.8

Bottom pole was not in bag with umbrella. Can not use umbrella at all.

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1.5

ashley homestore furniture has jerked me around for 9 months regarding my order. they can't deliver it in full, then...

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No votes

No They gave me a number that does not work

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1

hello my name is britney, i bought a sleeper sofa from ASHLEY, because i have a sick mother that i take care of and i...

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Better Homes And Gardens and Ashley Furniture Products and Services

Most reviewed product and services
  • Better Homes And Gardens Customer Care (22 reviews)
  • Better Homes And Gardens Magazine (15 reviews)
  • Better Homes And Gardens Subscription (14 reviews)
  • Ashley Furniture Sofa (473 reviews)
  • Ashley Furniture Furniture Set (372 reviews)
  • Ashley Furniture Delivery Service (241 reviews)