PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ashley Furniture and Bedding Inn as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ashley Furniture
Bedding Inn

Ashley Furniture and Bedding Inn Overview

Total reviews 3017 804
Company responses 126 0
Issues resolved 15 15

Ashley Furniture and Bedding Inn Consumer Ratings

Rank
304 out of 1531 in Furniture and Decor category
64 out of 215 in Bed and Bath category
Customer service
260 in category
47 in category
Product or Service Quality
267 in category
42 in category
Delivery Service
273 in category
57 in category
Exchange, Refund and Cancellation Policy
252 in category
46 in category

Ashley Furniture and Bedding Inn Rating Details

Customer service
1.3 (849 reviews)
1.4 (271 reviews)
Reviewer's quote

You can't call the customer service line unless you have an hour to sit on hold if you're lucky. They don't answer the phone and emails take days to answer, and then they give you the runaround. Guess I am going to have to go sit outside the store and talk to their customers before they go in to...

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...I seriously would give this company a zero if I can, their phone number dont work and they have bad customer service. Here is a proof that they received the item, but they dont want to give me my refund..

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Product or Service Quality
1.5 (744 reviews)
1.6 (201 reviews)
Reviewer's quote

...They should stand behind their product. We will NEVER buy Ashley furniture again..

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...64 I have NEVER recieved I have never received the product I ordered the product on the 14th of last month have never received any correspondence at all for the product..

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Delivery Service
2 (675 reviews)
1.5 (232 reviews)
Reviewer's quote

And secondly, we cannot wait for these couches any longer - we have been without couches for almost a month and a half now, so instead of having the free delivery service that they were going to be providing to us because of Covid we are now planning on having to drive to the distribution center to...

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...Customer service does not respond to cancel order..

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Exchange, Refund and Cancellation Policy
1.3 (673 reviews)
1.3 (215 reviews)
Reviewer's quote

So the next day she called and told me that they can bring the right mattress out one month later and I told her to refund my money because I needed my mattress because I had out of town guest coming on that following Monday and she said they couldnt deliver before that. I went out on a Sunday and...

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...I sent them the picture of the cargo cover in my car to prove it and offered to send it back, but they refused full refund..

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Ashley Furniture and Bedding Inn Pros and Cons

Pros
  • Design of furniture
  • Salesperson
  • Price
  • No idea i never received product
  • No pros at all
  • No product
Cons
  • Customer service
  • Customer service sucks
  • Quality of furniture
  • Customer service
  • Lack of delivery of this said product
  • Delivery

Ashley Furniture and Bedding Inn Most Positive Reviews

Top rated reviews
5

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

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5

I can not find my shipping on my 3d sheets eagles an cost of product

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5

ok, wrong furniture was delivered. Ours was given to someone else. Both sets stayed in the wrong homes for two days....

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5

The bedding was really very cheap, I was worried about quality but because of the price while on offer i decided to buy....

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Ashley Furniture and Bedding Inn Most Critical Reviews

Lowest rated reviews
1

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

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1

Beddinginn is s scam DO NOT BUY OR ORDER ANYTHING FROM THEM BUYER BEWARE.......

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1

I ordered an entire bedroom set from Ashley/City Furniture, and spent around $2,000 on it, plus $130 for shipping. The...

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1

The continuous cries of my seven year old daughter has caused me to write this review. As she sadly checked the post for...

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Ashley Furniture and Bedding Inn Latest Reviews

Recent published reviews
1

We purchased a Ashley loveseat from Amazon. The piece of furniture arrived with a broken frame. We proceeded to contact...

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2.4

It took 3 months to receive my seat covers. Then when they came in, they were missing the clips for install. Never...

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2.1

I bought a sectional, chair and credenza back in May 2020. They said it would ship in about 2 weeks. It was late August...

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No votes

I ordered some curtains, waiting to receive them before I order the rest.
Have not received the first order yet, ordered...

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Ashley Furniture and Bedding Inn Products and Services

Most reviewed product and services
  • Ashley Furniture Sofa (473 reviews)
  • Ashley Furniture Furniture Set (372 reviews)
  • Ashley Furniture Delivery Service (246 reviews)
  • Bedding Inn Shipping Service (161 reviews)
  • Bedding Inn Car Seat Cover (73 reviews)
  • Bedding Inn Bedding Set (31 reviews)