PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Beautyrest and Ashley Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ashley Furniture

Beautyrest and Ashley Furniture Overview

Total reviews
Company responses
Issues resolved

Ashley Furniture was first mentioned on PissedConsumer on Sep 18, 2007 and since then this brand received 2740 reviews. It is 2724 reviews more than Beautyrest received since Mar 7, 2017.

Beautyrest and Ashley Furniture Consumer Ratings

61 out of 310 in Bed and Bath category
268 out of 2124 in Furniture and Decor category
Customer service
44 in category
228 in category
Exchange, Refund and Cancellation Policy
43 in category
230 in category
Product or Service Quality
47 in category
232 in category

Beautyrest and Ashley Furniture Rating Details

Customer service
1.5 (8 reviews)
1.4 (683 reviews)
Reviewer's quote

...Attempts to reach customer service, service departments, base manufacturer, etc. have been extremely frustrating..


...between the myself or customer service many times. I was finally able to have the Entertainment Center delivered to me the last week of Oct. 2019...

Nadine F
Exchange, Refund and Cancellation Policy
1.3 (7 reviews)
1.3 (550 reviews)
Reviewer's quote

I purchased an air bed from my local Walmart maybe a month ago I had to return it because it did not keep air they exchanged it for me and a week later the second one started getting big air bubbles in it so I bought that one back and they told me that they could not refund me they told me that I...


The worst part is their *** Returns/refund/exchange policy related (opened/used products) they can’t be returned or exchanged. I’m pissed, the showroom model didn’t have a toxic odor, but the brand new recliner that was delivered yesterday has a very pungent chemical odor that’s literally made me...

Product or Service Quality
1.3 (7 reviews)
1.6 (604 reviews)
Reviewer's quote

Was closed due to holiday


Nothing on website is in store. Sales rep stated could order it and have it delivered in 6-8 weeks. I would't be at the store for furniture if I could wait 6-8 weeks!!! Rep follows you around the store not giving you time to choose anything.


Beautyrest and Ashley Furniture Pros and Cons

No votes
  • Design of furniture
  • Salesperson
  • Price
  • Quality and lack of factory response
  • Defective products
  • Customer service
  • Customer service sucks
  • No one wanted to fix problem

Beautyrest and Ashley Furniture Most Positive Reviews

Top rated reviews
No votes

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

Beautyrest and Ashley Furniture Most Critical Reviews

Lowest rated reviews

Was given credit on old mattress... men delivered new mattress. The man saw light brown spot on mattress.. mind you...


i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

Beautyrest and Ashley Furniture Latest Reviews

Recent published reviews

Replacement one same issues starting at three months. THEY say "compaction" is normal. Luxurious padding is contouring...

Read all 16 reviews

I ordered a bedroom set online. They clearly show 2 options one for shipping address and one for billing address. I...

Read all 2740 reviews

Beautyrest and Ashley Furniture Products and Services

Most reviewed product and services
  • Beautyrest Mattress (51 reviews)
  • Beautyrest Bed (3 reviews)
  • Beautyrest Legent Plush Mattress (2 reviews)
  • Ashley Furniture Sofa (451 reviews)
  • Ashley Furniture Furniture Set (361 reviews)
  • Ashley Furniture Delivery Service (213 reviews)