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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 12 ISSUES RESOLVED
  • 102 COMPANY RESPONSES
  • 2362 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 20
  • Salesperson 12
  • Price 8
  • Salesman and manager were great 5
  • Customer service 5

Customers don't like

  • Customer service sucks12
  • Customer service12
  • No one wanted to fix problem10
  • Quality of furniture8
  • No refund5
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Baers Furniture

Furniture and Decor
Has verified representatives
  • 5 ISSUES RESOLVED
  • 32 COMPANY RESPONSES
  • 102 TOTAL REVIEWS
  • $94K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.5
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Style of furniture 3
  • Sales staff 3
  • Showroom appearance of furniture 2
  • Variety of styles of furniture 1
  • Table 1

Customers don't like

  • Zero customer service21
  • No return phone calls8
  • Service timetable4
  • Sales people blaming you when there is a problem2
  • Product quality and customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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