PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ashley Furniture and Assemblers Inc as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ashley Furniture
Assemblers Inc

Ashley Furniture and Assemblers Inc Overview

Total reviews
2743
55
Company responses
126
0
Issues resolved
14
0

Ashley Furniture was first mentioned on PissedConsumer on Sep 18, 2007 and since then this brand received 2743 reviews. It is 2688 reviews more than Assemblers Inc received since Oct 5, 2010.

Ashley Furniture and Assemblers Inc Consumer Ratings

Rank
269 out of 2129 in Furniture and Decor category
330 out of 2660 in Service Centers and Repairs category
Customer service
227 in category
231 in category
Product or Service Quality
231 in category
192 in category
Staff
229 in category
199 in category

Ashley Furniture and Assemblers Inc Rating Details

Customer service
1.4 (686 reviews)
1.2 (25 reviews)
Reviewer's quote

Since then Ashley has changed our "delivery" date 3 times! Each change included a complete stone-walling by the customer service reps of Ashley. Our 3rd delivery date was the most ridiculous of all. My wife received a robo type call that stated our delivery date and to only contact them if someone...

Lottie

Initial contact was April 15 2019 My card charged April 16 2019 Requested service, gave company availability, no service , no callbacks! I began calling weekly, no service people in my area, promised to get back to me, nothing! My fault for just going with them and not heeding reviews..

PissedConsumer1550061
Product or Service Quality
1.6 (606 reviews)
1.3 (24 reviews)
Reviewer's quote

We purchased a sectional and its falling about at the at the seams just after 6 months and they refused to assist us.

Jazell

They hire you and tell you what you want to hear

PissedConsumer1421544
Staff
1.8 (601 reviews)
1.5 (21 reviews)
Reviewer's quote

...These guys need a new delivery company and a new staff that knows what is going on. :angry: ***..

Vernon D

The lie all the way up to the top.. its a not who you know , but who you blow kind of company. They screw the field techs ,and the big box retailers. Ceo is a self absorbed *** Who gave his girlfriend a high paying job.

PissedConsumer1665389

Ashley Furniture and Assemblers Inc Pros and Cons

Pros
  • Design of furniture
  • Salesperson
  • Price
  • Working alone
  • Pay from april to july
  • Idea of the lie
Cons
  • Customer service
  • Customer service sucks
  • No one wanted to fix problem
  • No assembly
  • Wasted time
  • All the wasat of my time

Ashley Furniture and Assemblers Inc Most Positive Reviews

Top rated reviews
5

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

5

I started working for this company in September 2015 I worked all Christmas season and threw

tax season .I've never...

Ashley Furniture and Assemblers Inc Most Critical Reviews

Lowest rated reviews
1

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

1

This company sits with their feet up on the desk while the employee make @ most 45% of sales. To block out competition...

Ashley Furniture and Assemblers Inc Latest Reviews

Recent published reviews
1.4

defective sectionl sofa falling apart at the seams

Read all 2743 reviews
1

Its the most shady place to work for. You have to fight for your money. Payroll has some b/s excuse all the time. Tne...

Read all 55 reviews

Ashley Furniture and Assemblers Inc Products and Services

Most reviewed product and services
  • Ashley Furniture Sofa (452 reviews)
  • Ashley Furniture Furniture Set (361 reviews)
  • Ashley Furniture Delivery Service (213 reviews)
  • Assemblers Inc Assembly Service (5 reviews)
  • Assemblers Inc Grill Assembly Service (4 reviews)
  • Assemblers Inc Spalding Hoop Assembly Service (2 reviews)