PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about University Of Phoenix and Ashford University as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
University Of Phoenix and Ashford University Overview
Total reviews
292
108
Company responses
0
0
Issues resolved
0
1
University Of Phoenix was first mentioned on PissedConsumer on Mar 22, 2008 and since then this brand received 292 reviews. It is 184 reviews more than Ashford University received since Jul 26, 2008.
University Of Phoenix and Ashford University Consumer Ratings
Rank
72
out of 557 in Universities, Colleges and Schools category
74
out of 557 in Universities, Colleges and Schools category
Product or Service Quality
52
in category
53
in category
Customer service
51
in category
52
in category
Staff
65
in category
54
in category
According to consumer ratings and reviews, University Of Phoenix ranks 2 points higher in the Universities, Colleges and Schools category than Ashford University.
People gave University Of Phoenix 1.5 stars for Product or Service Quality criterion in Universities, Colleges and Schools category and it is 91 points higher than the worst rated brand in this category.
At the same time, Ashford University was rated 1.4 stars for Product or Service Quality criterion in this category and it is 90 points higher than the worst rated brand in this category.
If we look at Customer service criterion, than we see that Ashford University has a higher rating than Ashford University.
Regarding Staff criterion, consumers gave University Of Phoenix 1.5 stars and it is 55% greater than other in category.
Ashford University however was rated 1.6 stars and it is 62% greater than other in category.
University Of Phoenix and Ashford University Rating Details
Product or Service Quality
1.5 (46 reviews)
1.4 (41 reviews)
Reviewer's quote
Here I am $50K Plus in Debt after completing my BS in Human Service Management, I live in Wisconsin and I see by searching that ALOT of Graduates in my state have the same problem..
PissedConsumer1199515
I was mislead as well with my Health and Human Service degree. I inquired about internships but notified there wasn't any to do. I was thinking I needed this...
PissedConsumer874528
Customer service
1.4 (44 reviews)
1.4 (41 reviews)
Reviewer's quote
I called customer service for information and then they transferred me to a Customer Representative who's name is Kevin L. Who was supposed to guide me through in order to understand all about the program. He said he was busy with another customer and he said he will calm me next day at 10:30 pm..
Mailani
I enrolled in 2/2015, was told all my tuition and books would be covered by my student loans. Later in the year, I was told I had to take a class and needed to pay for the book in that class. The book was $125.00. I called my student advisor and his manager and was told the class could be pushed...
Donna I
Staff
1.5 (29 reviews)
1.6 (30 reviews)
Reviewer's quote
Their Sales Staff lied to me and said all my college credits would count and that my tuition would be taken care of by the Pell Grants and scholarships offered at the school. She (Linda Gettle) flat out lied about this. I started school and took four classes that don't count and cost me $8,000...
Jeannine G
As this is clearly evident by their ability to threaten staff to pass substandard students and then terminate them when the faculty member does not comply. I encourage any accredidtation boards to look closer at how Ashford University passes students who fail to do their work; as well as how they...
Birl
University Of Phoenix and Ashford University Pros and Cons
Pros
Flexible
Format and ease of use on website
Challenging coursework
I learned a lot as a student
Classes are very educational
That i gained my ba degree
Cons
Management
Lack of information
Huge scam
Cant get transcript for new school
Misleading
Does not aid students who struggle with funding
University Of Phoenix and Ashford University Most Positive Reviews
Top rated reviews
4.3
There are so many negative reviews but i dont understand because i have had nothing but a positive experience. The...
How would you compare University Of Phoenix vs Ashford University?