PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about University Of Phoenix and Ashford University as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

University Of Phoenix
Ashford University

University Of Phoenix and Ashford University Overview

Total reviews
291
108
Company responses
0
0
Issues resolved
0
1

University Of Phoenix was first mentioned on PissedConsumer on Mar 22, 2008 and since then this brand received 291 reviews. It is 183 reviews more than Ashford University received since Jul 26, 2008.

University Of Phoenix and Ashford University Consumer Ratings

Rank
78 out of 624 in Universities, Colleges and Schools category
74 out of 624 in Universities, Colleges and Schools category
Product or Service Quality
52 in category
55 in category
Customer service
52 in category
53 in category
Staff
66 in category
55 in category

According to consumer ratings and reviews, Ashford University ranks 4 points higher in the Universities, Colleges and Schools category than University Of Phoenix. People gave University Of Phoenix 1.5 stars for Product or Service Quality criterion in Universities, Colleges and Schools category and it is 91 points higher than the worst rated brand in this category. At the same time, Ashford University was rated 1.4 stars for Product or Service Quality criterion in this category and it is 88 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Ashford University has a higher rating than Ashford University. Regarding Staff criterion, consumers gave University Of Phoenix 1.5 stars and it is 54% greater than other in category. Ashford University however was rated 1.6 stars and it is 62% greater than other in category.

University Of Phoenix and Ashford University Rating Details

Product or Service Quality
1.5 (45 reviews)
1.4 (41 reviews)
Reviewer's quote

I quit because it was a giant waste of money. It is essentially a glorfied elementary school. Thousands of dollars and they want to teach you how to write a dam check. That was the final straw for me because I suddenly realized they were filling the courses with fluff and filler in order to bleed...

greg b

This school will tell you anything to get you enrolled, even if it is lies! My husband started the process of transferring his GI bill to me (He is Active duty AirForce), and this was the first time we had used it so didnt know too much on how it worked. When calling the school to find out more...

PissedConsumer1658422
Customer service
1.4 (43 reviews)
1.4 (41 reviews)
Reviewer's quote

Here I am $50K Plus in Debt after completing my BS in Human Service Management, I live in Wisconsin and I see by searching that ALOT of Graduates in my state have the same problem..

PissedConsumer1199515

The advisors at Ashford seem to not have the answers needed to do their job. Since I've attended Ashford I was a military spouse. My first 5 or 6 courses I was unaware that I was eligible for the military grant. After telling the school that I was married to an active duty military member no one...

Kortney M
Staff
1.5 (28 reviews)
1.6 (30 reviews)
Reviewer's quote

Their Sales Staff lied to me and said all my college credits would count and that my tuition would be taken care of by the Pell Grants and scholarships offered at the school. She (Linda Gettle) flat out lied about this. I started school and took four classes that don't count and cost me $8,000...

Jeannine G

As this is clearly evident by their ability to threaten staff to pass substandard students and then terminate them when the faculty member does not comply. I encourage any accredidtation boards to look closer at how Ashford University passes students who fail to do their work; as well as how they...

Birl

University Of Phoenix and Ashford University Pros and Cons

Pros
  • Flexible
  • Format and ease of use on website
  • Challenging coursework
  • I learned a lot as a student
  • Classes are very educational
  • That i gained my ba degree
Cons
  • Management
  • Lack of information
  • Huge scam
  • Cant get transcript for new school
  • Misleading
  • Does not aid students who struggle with funding

University Of Phoenix and Ashford University Most Positive Reviews

Top rated reviews
4.3

There are so many negative reviews but i dont understand because i have had nothing but a positive experience. The...

5

This review is to let people know the real deal about Ashford University. This online college is amazing! From my first...

University Of Phoenix and Ashford University Most Critical Reviews

Lowest rated reviews
1

On more than one occasion, I had technical difficulties. I notified tech services who at first could not fix the problem...

1

I attend Ashford University and they say that i can't get my transcripts is because i owe the school for 2010-2012 for...

University Of Phoenix and Ashford University Latest Reviews

Recent published reviews

Daughter returning to college...her university of Phoenix AS degree is not worth the paper it’s printed on. She has to...

Read all 291 reviews
1

I enrolled in 2/2015, was told all my tuition and books would be covered by my student loans. Later in the year, I was...

Read all 108 reviews

University Of Phoenix and Ashford University Products and Services

Most reviewed product and services
  • University Of Phoenix Financial Aid Service (81 reviews)
  • University Of Phoenix Program (41 reviews)
  • University Of Phoenix Customer Care (6 reviews)
  • Ashford University Financial Aid Service (30 reviews)
  • Ashford University Program (16 reviews)
  • Ashford University Classes (12 reviews)