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Our website collected and compiled various consumer reviews about University Of Phoenix and Ashford University as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
University Of Phoenix and Ashford University Overview
Total reviews
293
113
Company responses
0
0
Issues resolved
0
1
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University Of Phoenix and Ashford University Consumer Ratings
Rank
76
out of 550 in Universities, Colleges and Schools category
73
out of 550 in Universities, Colleges and Schools category
Product or Service Quality
53
in category
55
in category
Customer service
55
in category
51
in category
Price Affordability
70
in category
61
in category
Value for money
51
in category
40
in category
University Of Phoenix and Ashford University Rating Details
Product or Service Quality
1.4 (47 reviews)
1.4 (42 reviews)
Reviewer's quote
Here I am $50K Plus in Debt after completing my BS in Human Service Management, I live in Wisconsin and I see by searching that ALOT of Graduates in my state have the same problem..
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I was mislead as well with my Health and Human Service degree. I inquired about internships but notified there wasn't any to do. I was thinking I needed this...
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Customer service
1.4 (45 reviews)
1.5 (42 reviews)
Reviewer's quote
I called customer service for information and then they transferred me to a Customer Representative who's name is Kevin L. Who was supposed to guide me through in order to understand all about the program. He said he was busy with another customer and he said he will calm me next day at 10:30 pm..
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If I could give this university a 0 I would I will never attend Ashford University again I went there in 2008 and loved it I thought it was a great university and went to lots of other universities and had the same experience with all of them except for Ashford for starters there's no live lectures...
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Price Affordability
1.2 (28 reviews)
1.4 (38 reviews)
Reviewer's quote
Why are the loans for students who attended between 2010-2012 not being forgiven as well? I was scammed by the same deceptive practices when I met with an adviser in 2010. I was told UOP was "working with" major companies like Yahoo and MGM, Adobe, and Microsoft, etc. and if I maintained a high gpa...
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...I hope the situation will be cleared up regarding the high price of the university and the bulling of the staff. This issue needs to be dealt with for the future students..
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Value for money
1.1 (23 reviews)
1.4 (29 reviews)
Reviewer's quote
...I am 60 years old and have no idea where I would get this money. In addition, that partial time at University of Phoenix did nothing to benefit me at all employment wise. Was a waste of time and money...
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...Now I can't get my transcript because they say I still owe them money. I didn't attend there a whole year, and they say I owe them monies. I transferred to another University, and need that transcript with those credits to get my degree...
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University Of Phoenix and Ashford University Pros and Cons
Pros
Flexible
Format and ease of use on website
Challenging coursework
I learned a lot as a student
Classes are very educational
That i gained my ba degree
Cons
Management
Lack of information
Huge scam
Cant get transcript for new school
Misleading
Does not aid students who struggle with funding
University Of Phoenix and Ashford University Most Positive Reviews
Top rated reviews
4.3
There are so many negative reviews but i dont understand because i have had nothing but a positive experience. The...
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5
This review is to let people know the real deal about Ashford University. This online college is amazing! From my first...
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4
I am about to graduate with UoP online Bachelor in Science degree with a major in Criminal Justice with a minor in...
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3.3
With two classes to complete before grad. My recent experience with this university is applauding. In my next to final...
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University Of Phoenix and Ashford University Most Critical Reviews
Lowest rated reviews
1
On more than one occasion, I had technical difficulties. I notified tech services who at first could not fix the problem...
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1
I attend Ashford University and they say that i can't get my transcripts is because i owe the school for 2010-2012 for...
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1
I was promised a monthly payment of $714.50 for BHA, I have never received this amount. They told me it was due to the...
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1
They have jerked me around regarding me getting to start my classes. Four weeks later i cant even pay for computer...
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University Of Phoenix and Ashford University Latest Reviews
Recent published reviews
1
Why are the loans for students who attended between 2010-2012 not being forgiven as well? I was scammed by the same...
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1.3
If I could give this university a 0 I would I will never attend Ashford University again I went there in 2008 and loved...
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1.5
I signed up for Business Classes after being told I would qualify for Government Subsidy if I applied with Phoenix Unive...
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No votes
No answer receive no answer.
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University Of Phoenix and Ashford University Products and Services
Most reviewed product and services
University Of Phoenix Financial Aid Service
(81 reviews)
University Of Phoenix Program
(42 reviews)
University Of Phoenix Customer Care
(6 reviews)
Ashford University Financial Aid Service
(30 reviews)
Ashford University Program
(16 reviews)
Ashford University Classes
(12 reviews)
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