PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about University Of Phoenix and Ashford University as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
University Of Phoenix and Ashford University Overview
Total reviews
291
108
Company responses
0
0
Issues resolved
0
1
University Of Phoenix was first mentioned on PissedConsumer on Mar 22, 2008 and since then this brand received 291 reviews. It is 183 reviews more than Ashford University received since Jul 26, 2008.
University Of Phoenix and Ashford University Consumer Ratings
Rank
78
out of 624 in Universities, Colleges and Schools category
74
out of 624 in Universities, Colleges and Schools category
Product or Service Quality
52
in category
55
in category
Customer service
52
in category
53
in category
Staff
66
in category
55
in category
According to consumer ratings and reviews, Ashford University ranks 4 points higher in the Universities, Colleges and Schools category than University Of Phoenix.
People gave University Of Phoenix 1.5 stars for Product or Service Quality criterion in Universities, Colleges and Schools category and it is 91 points higher than the worst rated brand in this category.
At the same time, Ashford University was rated 1.4 stars for Product or Service Quality criterion in this category and it is 88 points higher than the worst rated brand in this category.
If we look at Customer service criterion, than we see that Ashford University has a higher rating than Ashford University.
Regarding Staff criterion, consumers gave University Of Phoenix 1.5 stars and it is 54% greater than other in category.
Ashford University however was rated 1.6 stars and it is 62% greater than other in category.
University Of Phoenix and Ashford University Rating Details
Product or Service Quality
1.5 (45 reviews)
1.4 (41 reviews)
Reviewer's quote
I quit because it was a giant waste of money. It is essentially a glorfied elementary school. Thousands of dollars and they want to teach you how to write a dam check. That was the final straw for me because I suddenly realized they were filling the courses with fluff and filler in order to bleed...
greg b
This school will tell you anything to get you enrolled, even if it is lies! My husband started the process of transferring his GI bill to me (He is Active duty AirForce), and this was the first time we had used it so didnt know too much on how it worked. When calling the school to find out more...
PissedConsumer1658422
Customer service
1.4 (43 reviews)
1.4 (41 reviews)
Reviewer's quote
Here I am $50K Plus in Debt after completing my BS in Human Service Management, I live in Wisconsin and I see by searching that ALOT of Graduates in my state have the same problem..
PissedConsumer1199515
The advisors at Ashford seem to not have the answers needed to do their job. Since I've attended Ashford I was a military spouse. My first 5 or 6 courses I was unaware that I was eligible for the military grant. After telling the school that I was married to an active duty military member no one...
Kortney M
Staff
1.5 (28 reviews)
1.6 (30 reviews)
Reviewer's quote
Their Sales Staff lied to me and said all my college credits would count and that my tuition would be taken care of by the Pell Grants and scholarships offered at the school. She (Linda Gettle) flat out lied about this. I started school and took four classes that don't count and cost me $8,000...
Jeannine G
As this is clearly evident by their ability to threaten staff to pass substandard students and then terminate them when the faculty member does not comply. I encourage any accredidtation boards to look closer at how Ashford University passes students who fail to do their work; as well as how they...
Birl
University Of Phoenix and Ashford University Pros and Cons
Pros
Flexible
Format and ease of use on website
Challenging coursework
I learned a lot as a student
Classes are very educational
That i gained my ba degree
Cons
Management
Lack of information
Huge scam
Cant get transcript for new school
Misleading
Does not aid students who struggle with funding
University Of Phoenix and Ashford University Most Positive Reviews
Top rated reviews
4.3
There are so many negative reviews but i dont understand because i have had nothing but a positive experience. The...
How would you compare University Of Phoenix vs Ashford University?