PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ashford University and University Of Phoenix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ashford University
University Of Phoenix

Ashford University and University Of Phoenix Overview

Total reviews 113 293
Company responses 0 0
Issues resolved 1 0

Ashford University and University Of Phoenix Consumer Ratings

Rank
75 out of 555 in Universities, Colleges and Schools category
79 out of 555 in Universities, Colleges and Schools category
Product or Service Quality
55 in category
53 in category
Customer service
53 in category
57 in category
Price Affordability
60 in category
72 in category
Scholarship, Grants and Programs
43 in category
51 in category

Ashford University and University Of Phoenix Rating Details

Product or Service Quality
1.4 (42 reviews)
1.4 (47 reviews)
Reviewer's quote

I was mislead as well with my Health and Human Service degree. I inquired about internships but notified there wasn't any to do. I was thinking I needed this...

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Here I am $50K Plus in Debt after completing my BS in Human Service Management, I live in Wisconsin and I see by searching that ALOT of Graduates in my state have the same problem..

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Customer service
1.5 (42 reviews)
1.4 (45 reviews)
Reviewer's quote

If I could give this university a 0 I would I will never attend Ashford University again I went there in 2008 and loved it I thought it was a great university and went to lots of other universities and had the same experience with all of them except for Ashford for starters there's no live lectures...

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I called customer service for information and then they transferred me to a Customer Representative who's name is Kevin L. Who was supposed to guide me through in order to understand all about the program. He said he was busy with another customer and he said he will calm me next day at 10:30 pm..

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Price Affordability
1.4 (38 reviews)
1.2 (28 reviews)
Reviewer's quote

...I hope the situation will be cleared up regarding the high price of the university and the bulling of the staff. This issue needs to be dealt with for the future students..

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Why are the loans for students who attended between 2010-2012 not being forgiven as well? I was scammed by the same deceptive practices when I met with an adviser in 2010. I was told UOP was "working with" major companies like Yahoo and MGM, Adobe, and Microsoft, etc. and if I maintained a high gpa...

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Scholarship, Grants and Programs
1.5 (35 reviews)
1.4 (20 reviews)
Reviewer's quote

...day, and return to online college knowing that I have to retake alot of classes, that I have already taking at Ashford, in which means more loans and pell grants to use to pay for classes that have already been paid for. Its said that my loans have been sent to a credit company or whatever because Ashford had the wrong email on file. I stopped going there over 4 to 5 years ago, and Ive completed alot of...

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Their Sales Staff lied to me and said all my college credits would count and that my tuition would be taken care of by the Pell Grants and scholarships offered at the school. She (Linda Gettle) flat out lied about this. I started school and took four classes that don't count and cost me $8,000...

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Ashford University and University Of Phoenix Pros and Cons

Pros
  • I learned a lot as a student
  • Classes are very educational
  • That i gained my ba degree
  • Flexible
  • Format and ease of use on website
  • Challenging coursework
Cons
  • Cant get transcript for new school
  • Misleading
  • Does not aid students who struggle with funding
  • Management
  • Lack of information
  • Huge scam

Ashford University and University Of Phoenix Most Positive Reviews

Top rated reviews
5

This review is to let people know the real deal about Ashford University. This online college is amazing! From my first...

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4.3

There are so many negative reviews but i dont understand because i have had nothing but a positive experience. The...

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3.3

With two classes to complete before grad. My recent experience with this university is applauding. In my next to final...

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4

I am about to graduate with UoP online Bachelor in Science degree with a major in Criminal Justice with a minor in...

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Ashford University and University Of Phoenix Most Critical Reviews

Lowest rated reviews
1

I attend Ashford University and they say that i can't get my transcripts is because i owe the school for 2010-2012 for...

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1

On more than one occasion, I had technical difficulties. I notified tech services who at first could not fix the problem...

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1

They have jerked me around regarding me getting to start my classes. Four weeks later i cant even pay for computer...

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1

I was promised a monthly payment of $714.50 for BHA, I have never received this amount. They told me it was due to the...

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Ashford University and University Of Phoenix Latest Reviews

Recent published reviews
1.3

If I could give this university a 0 I would I will never attend Ashford University again I went there in 2008 and loved...

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1

Why are the loans for students who attended between 2010-2012 not being forgiven as well? I was scammed by the same...

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No votes

No answer receive no answer.

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1.5

I signed up for Business Classes after being told I would qualify for Government Subsidy if I applied with Phoenix Unive...

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Ashford University and University Of Phoenix Products and Services

Most reviewed product and services
  • Ashford University Financial Aid Service (30 reviews)
  • Ashford University Program (16 reviews)
  • Ashford University Classes (12 reviews)
  • University Of Phoenix Financial Aid Service (81 reviews)
  • University Of Phoenix Program (42 reviews)
  • University Of Phoenix Customer Care (6 reviews)