PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kaplan University and Ashford University as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kaplan University
Ashford University

Kaplan University and Ashford University Overview

Total reviews 188 113
Company responses 0 0
Issues resolved 1 1

Kaplan University and Ashford University Consumer Ratings

Rank
48 out of 554 in Universities, Colleges and Schools category
75 out of 554 in Universities, Colleges and Schools category
Customer service
27 in category
53 in category
Price Affordability
38 in category
60 in category
Product or Service Quality
26 in category
55 in category
Scholarship, Grants and Programs
35 in category
43 in category

Kaplan University and Ashford University Rating Details

Customer service
2.1 (21 reviews)
1.5 (42 reviews)
Reviewer's quote

Kaplan University customer service is horrible. Changing people’s lives daily through the power of education? This is much more accurate: Ruining people’s lives daily through the power of deceptive marketing and false advertising. HOW can someone especially an online (Kaplan) college LIE to so many...

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I was mislead as well with my Health and Human Service degree. I inquired about internships but notified there wasn't any to do. I was thinking I needed this...

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Price Affordability
2.1 (20 reviews)
1.4 (38 reviews)
Reviewer's quote

Kaplan University ( Now Purdue University) recruiters will tell you that they are Accredited and their credits are accepted by most universities. This is a falsehood. Their response to my complaint was, "Its not our fault they wont accept credits from us. Many colleges and universities will not...

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...I hope the situation will be cleared up regarding the high price of the university and the bulling of the staff. This issue needs to be dealt with for the future students..

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Product or Service Quality
2.5 (19 reviews)
1.4 (42 reviews)
Reviewer's quote

I was able to complete both my bachelor and master degrees at the school. I went through class with no problems. I found that I got out of class what I put in. I had to do the work to study and remain diligent. I would recommend the school. I found the classes interesting and challenging. My...

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If I could give this university a 0 I would I will never attend Ashford University again I went there in 2008 and loved it I thought it was a great university and went to lots of other universities and had the same experience with all of them except for Ashford for starters there's no live lectures...

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Scholarship, Grants and Programs
1.8 (17 reviews)
1.5 (35 reviews)
Reviewer's quote

I told the academic advisor I did not want any student loans I only want to use grants since I had a 4. 0 GPA I wanted to find grants that I was eligible for the academic grades she called me on the phone and told me to go to what I now know is a promissory note. when I saw the box that stated how...

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...day, and return to online college knowing that I have to retake alot of classes, that I have already taking at Ashford, in which means more loans and pell grants to use to pay for classes that have already been paid for. Its said that my loans have been sent to a credit company or whatever because Ashford had the wrong email on file. I stopped going there over 4 to 5 years ago, and Ive completed alot of...

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Kaplan University and Ashford University Pros and Cons

Pros
  • Professors
  • What i learned
  • That they are always there when i need them
  • I learned a lot as a student
  • Classes are very educational
  • That i gained my ba degree
Cons
  • Fraudulent practices
  • Unethical
  • No customer service
  • Cant get transcript for new school
  • Misleading
  • Does not aid students who struggle with funding

Kaplan University and Ashford University Most Positive Reviews

Top rated reviews
5

I am not sure why Kaplan can not set up direct deposit I am waiting on a check no fault of Kaplan but it is lost in the...

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5

This review is to let people know the real deal about Ashford University. This online college is amazing! From my first...

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5

Hello, I found you by accident and pray someone can help me. Below is just basic info to see if you can help, or refer...

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3.3

With two classes to complete before grad. My recent experience with this university is applauding. In my next to final...

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Kaplan University and Ashford University Most Critical Reviews

Lowest rated reviews
1

I attended Kaplan for 2 years for my associates in medical assisting. I never had a problem with Kaplan and I loved all...

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1

I attend Ashford University and they say that i can't get my transcripts is because i owe the school for 2010-2012 for...

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1

This school was a joke. They lie to you to get you to sign up and then steal your pell grant money and financial aid. I...

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1

They have jerked me around regarding me getting to start my classes. Four weeks later i cant even pay for computer...

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Kaplan University and Ashford University Latest Reviews

Recent published reviews
No votes

Okay so I attended Thompson institute,in which I took out financial aid a, now 1/2020 im being accused of attending...

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1.3

If I could give this university a 0 I would I will never attend Ashford University again I went there in 2008 and loved...

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No votes

I attended a paralegal school in 1999-2000 Called Lee College, supposedly purchased by Kaplan in July 2000. The closed...

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No votes

No answer receive no answer.

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Kaplan University and Ashford University Products and Services

Most reviewed product and services
  • Kaplan University Financial Aid Service (38 reviews)
  • Kaplan University Program (22 reviews)
  • Kaplan University Customer Care (9 reviews)
  • Ashford University Financial Aid Service (30 reviews)
  • Ashford University Program (16 reviews)
  • Ashford University Classes (12 reviews)