PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ashford University and Kaplan University as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ashford University
Kaplan University

Ashford University and Kaplan University Overview

Total reviews 113 188
Company responses 0 0
Issues resolved 1 1

Ashford University and Kaplan University Consumer Ratings

Rank
75 out of 555 in Universities, Colleges and Schools category
48 out of 555 in Universities, Colleges and Schools category
Customer service
51 in category
27 in category
Product or Service Quality
52 in category
26 in category
Price Affordability
56 in category
35 in category
Scholarship, Grants and Programs
40 in category
33 in category

Ashford University and Kaplan University Rating Details

Customer service
1.5 (42 reviews)
2.1 (21 reviews)
Reviewer's quote

I was mislead as well with my Health and Human Service degree. I inquired about internships but notified there wasn't any to do. I was thinking I needed this...

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Kaplan University customer service is horrible. Changing people’s lives daily through the power of education? This is much more accurate: Ruining people’s lives daily through the power of deceptive marketing and false advertising. HOW can someone especially an online (Kaplan) college LIE to so many...

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Product or Service Quality
1.4 (42 reviews)
2.5 (19 reviews)
Reviewer's quote

If I could give this university a 0 I would I will never attend Ashford University again I went there in 2008 and loved it I thought it was a great university and went to lots of other universities and had the same experience with all of them except for Ashford for starters there's no live lectures...

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Kaplan University ( Now Purdue University) recruiters will tell you that they are Accredited and their credits are accepted by most universities. This is a falsehood. Their response to my complaint was, "Its not our fault they wont accept credits from us. Many colleges and universities will not...

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Price Affordability
1.4 (38 reviews)
2.1 (20 reviews)
Reviewer's quote

...I hope the situation will be cleared up regarding the high price of the university and the bulling of the staff. This issue needs to be dealt with for the future students..

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I was able to complete both my bachelor and master degrees at the school. I went through class with no problems. I found that I got out of class what I put in. I had to do the work to study and remain diligent. I would recommend the school. I found the classes interesting and challenging. My...

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Scholarship, Grants and Programs
1.5 (35 reviews)
1.8 (17 reviews)
Reviewer's quote

...day, and return to online college knowing that I have to retake alot of classes, that I have already taking at Ashford, in which means more loans and pell grants to use to pay for classes that have already been paid for. Its said that my loans have been sent to a credit company or whatever because Ashford had the wrong email on file. I stopped going there over 4 to 5 years ago, and Ive completed alot of...

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I told the academic advisor I did not want any student loans I only want to use grants since I had a 4. 0 GPA I wanted to find grants that I was eligible for the academic grades she called me on the phone and told me to go to what I now know is a promissory note. when I saw the box that stated how...

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Ashford University and Kaplan University Pros and Cons

Pros
  • I learned a lot as a student
  • Classes are very educational
  • That i gained my ba degree
  • Professors
  • What i learned
  • That they are always there when i need them
Cons
  • Cant get transcript for new school
  • Misleading
  • Does not aid students who struggle with funding
  • Fraudulent practices
  • Unethical
  • No customer service

Ashford University and Kaplan University Most Positive Reviews

Top rated reviews
5

This review is to let people know the real deal about Ashford University. This online college is amazing! From my first...

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5

I am not sure why Kaplan can not set up direct deposit I am waiting on a check no fault of Kaplan but it is lost in the...

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3.3

With two classes to complete before grad. My recent experience with this university is applauding. In my next to final...

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5

Hello, I found you by accident and pray someone can help me. Below is just basic info to see if you can help, or refer...

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Ashford University and Kaplan University Most Critical Reviews

Lowest rated reviews
1

I attend Ashford University and they say that i can't get my transcripts is because i owe the school for 2010-**** for...

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1

I attended Kaplan for 2 years for my associates in medical assisting. I never had a problem with Kaplan and I loved all...

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1

They have jerked me around regarding me getting to start my classes. Four weeks later i cant even pay for computer...

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1

This school was a joke. They lie to you to get you to sign up and then steal your pell grant money and financial aid. I...

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Ashford University and Kaplan University Latest Reviews

Recent published reviews
1.3

If I could give this university a 0 I would I will never attend Ashford University again I went there in 2008 and loved...

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No votes

Okay so I attended Thompson institute,in which I took out financial aid a, now 1/2020 im being accused of attending...

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No votes

No answer receive no answer.

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No votes

I attended a paralegal school in 1999-2000 Called Lee College, supposedly purchased by Kaplan in July 2000. The closed...

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Ashford University and Kaplan University Products and Services

Most reviewed product and services
  • Ashford University Financial Aid Service (30 reviews)
  • Ashford University Program (16 reviews)
  • Ashford University Classes (12 reviews)
  • Kaplan University Financial Aid Service (38 reviews)
  • Kaplan University Program (22 reviews)
  • Kaplan University Student Loan (4 reviews)