PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Capella University and Ashford University as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Capella University
Ashford University

Capella University and Ashford University Overview

Total reviews 110 114
Company responses 0 0
Issues resolved 0 1

Capella University and Ashford University Consumer Ratings

Rank
88 out of 559 in Universities, Colleges and Schools category
75 out of 559 in Universities, Colleges and Schools category
Customer service
70 in category
53 in category
Product or Service Quality
62 in category
55 in category
Value for money
50 in category
40 in category
Price Affordability
67 in category
60 in category

Capella University and Ashford University Rating Details

Customer service
1.1 (54 reviews)
1.5 (42 reviews)
Reviewer's quote

... the quality of the interaction and education experienced with CAPELLAs core academic programs, in addition to CAPELLAs unwillingness to review and respond to customer service issues/complaints from its students. (SOURCE: Letter from The Higher Learning Commission to Capella University President, December 20, 2006 (CAPELLA-0049248) The Harkins Report also states that, more than 1 in 5 students who attended a for-...

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I was mislead as well with my Health and Human Service degree. I inquired about internships but notified there wasn't any to do. I was thinking I needed this...

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Product or Service Quality
1.3 (51 reviews)
1.4 (42 reviews)
Reviewer's quote

...Don't fall for it! Many hidden costs and the quality is TERRIBLE. You will receive excellent service from your advisor in the beginning but once you are in too deep to transfer; you'll never be able to reach them. The process they create for obtaining a DNP defies ALL other DNP programs...

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If I could give this university a 0 I would I will never attend Ashford University again I went there in 2008 and loved it I thought it was a great university and went to lots of other universities and had the same experience with all of them except for Ashford for starters there's no live lectures...

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Value for money
1.2 (50 reviews)
1.4 (29 reviews)
Reviewer's quote

This school is all about Title IV money. They will drain you dry then spit you out! Without a degree (regardless of how long you attended the school or grades you have passed). They DO NOT CARE about students!..

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...Now I can't get my transcript because they say I still owe them money. I didn't attend there a whole year, and they say I owe them monies. I transferred to another University, and need that transcript with those credits to get my degree...

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Price Affordability
1.3 (48 reviews)
1.4 (38 reviews)
Reviewer's quote

Had tried for two months to access my financial aid, to determine what, if anything, I had been awarded. Every time I got an error message (yes, I tried different browsers). I tried calling and would be on hold for minimum of 40 minutes. Left my number for a call-back and received two return calls...

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...I hope the situation will be cleared up regarding the high price of the university and the bulling of the staff. This issue needs to be dealt with for the future students..

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Capella University and Ashford University Pros and Cons

Pros
  • Financial disaster
  • Degree major
  • Instructors
  • I learned a lot as a student
  • Classes are very educational
  • That i gained my ba degree
Cons
  • Quality of faculty
  • Career services
  • Teaching style and advising
  • Cant get transcript for new school
  • Misleading
  • Does not aid students who struggle with funding

Capella University and Ashford University Most Positive Reviews

Top rated reviews
No votes
5

This review is to let people know the real deal about Ashford University. This online college is amazing! From my first...

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No votes
3.3

With two classes to complete before grad. My recent experience with this university is applauding. In my next to final...

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Capella University and Ashford University Most Critical Reviews

Lowest rated reviews
1

If You Receive Financial Aid
Always check you F/A to make sure that the school is getting what they are supposed to get...

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1

I attend Ashford University and they say that i can't get my transcripts is because i owe the school for 2010-**** for...

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1

Capella University accepted my financial aid for many years, but when it was time to finalize my dissertation process,...

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1

They have jerked me around regarding me getting to start my classes. Four weeks later i cant even pay for computer...

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Capella University and Ashford University Latest Reviews

Recent published reviews
2.3

Had tried for two months to access my financial aid, to determine what, if anything, I had been awarded. Every time I...

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No votes

I was assured by the school most if not all of my Associate's degree credits would transfer in. Only half did. After...

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1.6

I have tried numerous times to access financial aid to see what, if anything, I have been awarded. I have gotten no...

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1.3

If I could give this university a 0 I would I will never attend Ashford University again I went there in 2008 and loved...

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Capella University and Ashford University Products and Services

Most reviewed product and services
  • Capella University Program (30 reviews)
  • Capella University Financial Aid Service (10 reviews)
  • Capella University Mental Health Counseling Program (4 reviews)
  • Ashford University Financial Aid Service (30 reviews)
  • Ashford University Program (16 reviews)
  • Ashford University Classes (12 reviews)