PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ashford University and Capella University as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ashford University
Capella University

Ashford University and Capella University Overview

Total reviews 113 110
Company responses 0 0
Issues resolved 1 0

Ashford University and Capella University Consumer Ratings

Rank
75 out of 554 in Universities, Colleges and Schools category
88 out of 554 in Universities, Colleges and Schools category
Customer service
53 in category
70 in category
Product or Service Quality
55 in category
62 in category
Price Affordability
60 in category
67 in category
Scholarship, Grants and Programs
43 in category
56 in category

Ashford University and Capella University Rating Details

Customer service
1.5 (42 reviews)
1.1 (54 reviews)
Reviewer's quote

I was mislead as well with my Health and Human Service degree. I inquired about internships but notified there wasn't any to do. I was thinking I needed this...

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... the quality of the interaction and education experienced with CAPELLAs core academic programs, in addition to CAPELLAs unwillingness to review and respond to customer service issues/complaints from its students. (SOURCE: Letter from The Higher Learning Commission to Capella University President, December 20, 2006 (CAPELLA-0049248) The Harkins Report also states that, more than 1 in 5 students who attended a for-...

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Product or Service Quality
1.4 (42 reviews)
1.3 (51 reviews)
Reviewer's quote

If I could give this university a 0 I would I will never attend Ashford University again I went there in 2008 and loved it I thought it was a great university and went to lots of other universities and had the same experience with all of them except for Ashford for starters there's no live lectures...

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...Don't fall for it! Many hidden costs and the quality is TERRIBLE. You will receive excellent service from your advisor in the beginning but once you are in too deep to transfer; you'll never be able to reach them. The process they create for obtaining a DNP defies ALL other DNP programs...

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Price Affordability
1.4 (38 reviews)
1.3 (48 reviews)
Reviewer's quote

...I hope the situation will be cleared up regarding the high price of the university and the bulling of the staff. This issue needs to be dealt with for the future students..

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Had tried for two months to access my financial aid, to determine what, if anything, I had been awarded. Every time I got an error message (yes, I tried different browsers). I tried calling and would be on hold for minimum of 40 minutes. Left my number for a call-back and received two return calls...

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Scholarship, Grants and Programs
1.5 (35 reviews)
1.1 (47 reviews)
Reviewer's quote

...day, and return to online college knowing that I have to retake alot of classes, that I have already taking at Ashford, in which means more loans and pell grants to use to pay for classes that have already been paid for. Its said that my loans have been sent to a credit company or whatever because Ashford had the wrong email on file. I stopped going there over 4 to 5 years ago, and Ive completed alot of...

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...When my grants and loans were exhausted they threw me out saying I had not made appropriate progress..

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Ashford University and Capella University Pros and Cons

Pros
  • I learned a lot as a student
  • Classes are very educational
  • That i gained my ba degree
  • Financial disaster
  • Degree major
  • Instructors
Cons
  • Cant get transcript for new school
  • Misleading
  • Does not aid students who struggle with funding
  • Quality of faculty
  • Career services
  • Teaching style and advising

Ashford University and Capella University Most Positive Reviews

Top rated reviews
5

This review is to let people know the real deal about Ashford University. This online college is amazing! From my first...

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No votes
3.3

With two classes to complete before grad. My recent experience with this university is applauding. In my next to final...

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No votes

Ashford University and Capella University Most Critical Reviews

Lowest rated reviews
1

I attend Ashford University and they say that i can't get my transcripts is because i owe the school for 2010-2012 for...

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1

If You Receive Financial Aid
Always check you F/A to make sure that the school is getting what they are supposed to get...

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1

They have jerked me around regarding me getting to start my classes. Four weeks later i cant even pay for computer...

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1

Capella University accepted my financial aid for many years, but when it was time to finalize my dissertation process,...

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Ashford University and Capella University Latest Reviews

Recent published reviews
1.3

If I could give this university a 0 I would I will never attend Ashford University again I went there in 2008 and loved...

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2.3

Had tried for two months to access my financial aid, to determine what, if anything, I had been awarded. Every time I...

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No votes

No answer receive no answer.

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1.6

I have tried numerous times to access financial aid to see what, if anything, I have been awarded. I have gotten no...

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Ashford University and Capella University Products and Services

Most reviewed product and services
  • Ashford University Financial Aid Service (30 reviews)
  • Ashford University Program (16 reviews)
  • Ashford University Classes (12 reviews)
  • Capella University Program (30 reviews)
  • Capella University Financial Aid Service (10 reviews)
  • Capella University Customer Care (6 reviews)