PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Asap Tickets and Expedia as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Asap Tickets

Asap Tickets

Has Verified Representatives
3.1
Expedia

Expedia

1.6
Asap Tickets
Expedia

Asap Tickets and Expedia Overview

Total reviews 640 2276
Company responses 545 0
Issues resolved 12 12

Asap Tickets and Expedia Consumer Ratings

Rank
26 out of 576 in Travel Agencies category
107 out of 576 in Travel Agencies category
Customer service
41 in category
103 in category
Product or Service Quality
34 in category
87 in category
Exchange, Refund and Cancellation Policy
47 in category
86 in category
Price Affordability
53 in category
82 in category

Asap Tickets and Expedia Rating Details

Customer service
2 (372 reviews)
1.2 (650 reviews)
Reviewer's quote

the person i called at customer service said i WOULD have me refund in 3 days gave me her email at customer service if i wantd to get ahold of her. which i tried to write to her and i got message back the that email no longer exist..

Read full review

15 am I was call customer service they told me if you want move another room My kids scared from cockroach thats why I moved to another room it was too much hassle for me take my all stuff from one room to another room with my kids and also at second day they didnt give me the room service and it...

Read full review
Product or Service Quality
2 (321 reviews)
1.4 (523 reviews)
Reviewer's quote

...i got an email from customer service saying thry recieved it. i asked him when i get refund he said to call customer service so i called and the lady i talked with SAID i would get refund in 3 days...

Read full review

Calling to respond to the insult experience as a result of choosing Expedia , service. Ready to post everyday the negative experience every day for one year..

Read full review
Price Affordability
2.5 (313 reviews)
2.1 (429 reviews)
Reviewer's quote

He put me on hold many times and came back to give me the price of a wrong itinerary quoting from ISTANBUL - BATON ROUGE - ISTANBUL instead of BATON ROUGE - ISTANBUL - BATON ROUGE (documents in my possess). In other words, he put me on hold to give me the price of the opposite itinerary! It was...

Read full review

...Got a really good price for my mother to fly out to Utah. The prices had dropped because of this Covid-19. I received and email from Expedia stating that her flight had a conflict and we needed to contact the airlines...

Read full review
Exchange, Refund and Cancellation Policy
1.6 (313 reviews)
1.2 (594 reviews)
Reviewer's quote

...They offered us an option for a refund after $150 fee is deducted from the credit or a travel voucher. Its been 4 months of fighting and still getting the run around. I'm losing my patience...

Read full review

...for two nights but upon arrival at hotel we were told we needed to pay an additional charge of $50 so reservation was canceled I have been trying to get a refund since the cancellation on the 26th of august with no...

Read full review

Asap Tickets and Expedia Pros and Cons

Pros
  • I will never use this companny again
  • This company is fraud
  • Illusion that i was getting good service
  • Easy website
  • Price comparisons
  • Never dealing with expedia again
Cons
  • Customer service
  • So bad experience
  • Horrible customer service and follow up
  • Extremely poor customer service
  • Customer service
  • Lack of response from expedia

Asap Tickets and Expedia Most Positive Reviews

Top rated reviews
5

I'm from the Philippines, and a J1 Visa student, I was booked by the Budget Airlines a travel agency from the...

Read full review
5

I very explicitly explained to the woman making the reservation that I needed a fully handicap accessible room as my...

Read full review
5

The Bratislava Boys´ Choir (The Slovak Boys Choir from Europe) praises Asap Tickets for great service: we have been usin...

Read full review
5

I made a reservation through expedia online i needed to make changes to my flights. I called because you can not make...

Read full review

Asap Tickets and Expedia Most Critical Reviews

Lowest rated reviews
1

I called this agency for my flight booking and one of the guy called Heith n he was workin with me to get the better...

Read full review
1

Expedia is guilty of this and claiming that you not wanting to be involved in a conversation is dishonesty (withholding...

Read full review
1

DO NOT BUY FROM OR DO BUSINESS WITH THIS COMPANY. They will slap you AFTER charging your card, with all sorts of...

Read full review
1

They are a total cheat. They have written that they offer the best price and if we tell them that we could get a better...

Read full review

Asap Tickets and Expedia Latest Reviews

Recent published reviews
1.2

we bought 4 tickets for about $5,400 due to covid we were on lockdown and couldn't travel. They offered us an option for...

Read full review
1.3

EXPEDIA IS IN VIOLATION OF THE LAW.
You are in a VIOLATION OF THE LAW - California Business and Professions Code Section...

Read full review
1

the person i called at customer service said i WOULD have me refund in 3 days gave me her email at customer service if...

Read full review
4.9

Please call me at 562-556-3883 my flight is booked under phone number 562 739-0114 from Tijuana to Cancun round-trip

Read full review

Asap Tickets and Expedia Products and Services

Most reviewed product and services
  • Asap Tickets Flight Booking (275 reviews)
  • Asap Tickets Customer Care (240 reviews)
  • Asap Tickets Manager (4 reviews)
  • Expedia Flight Booking (400 reviews)
  • Expedia Customer Care (146 reviews)
  • Expedia Room Booking (139 reviews)