PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thane Direct Usa and As Seen On Tv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thane Direct Usa
As Seen On Tv

Thane Direct Usa and As Seen On Tv Overview

Total reviews
75
641
Company responses
0
0
Issues resolved
0
6

Thane Direct Usa and As Seen On Tv Consumer Ratings

Rank
666 out of 3028 in E-commerce category
516 out of 3028 in E-commerce category
Customer service
363 in category
383 in category
Website
628 in category
601 in category
Exchange, Refund and Cancellation Policy
363 in category
345 in category
Delivery Service
331 in category
362 in category

Thane Direct Usa and As Seen On Tv Rating Details

Customer service
1.3 (26 reviews)
1.3 (131 reviews)
Reviewer's quote

I must say that I am Super pleased the customer service that I received over the phone, I am 65 years old I'm an independent liver in a senior living facility and I explained to the representative that I needed some instructions on how to put together my new product that I purchased from them, and...

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DThe product I got did not work! I can not get through to any customer service agent! Very displeased!..

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Website
1.5 (20 reviews)
1.5 (125 reviews)
Reviewer's quote

So, i went to the website to see and generally when you order something online, you are given an order summary BEFORE you are charged. I have order things before where you enter your billing info before you see the actual purchase order so i really didn't think much of it until i was charged before...

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Product was ordered and my card was charged. The product was never sent. I tried repeatedly to get someone on the phone and no one ever picks up. I communicated via email and was repeatedly told "it will be shipped in the next day or two". It never was and when I emailed to cancel the product ( as...

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Exchange, Refund and Cancellation Policy
1.2 (21 reviews)
1.3 (108 reviews)
Reviewer's quote

Difficult to get help on returning item on 30 day return policy. The company did finally get in touch with me and item has been returned..

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Attempting many times a day to get a response on item or refund. 2 weeks and counting..

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Delivery Service
1.5 (17 reviews)
1.4 (117 reviews)
Reviewer's quote

Shouldn't be in business sucks Customer service is the worst..

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...I've tried contacting you on your customer service phone numbers but my call keeps getting dropped..

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Thane Direct Usa and As Seen On Tv Pros and Cons

Pros
  • Product very good
  • Product
  • Wonderful mop
  • Junk
  • I have always liked the products till now
  • Price
Cons
  • Customer service and defective item shipping refund
  • Unresponsive email address
  • No customer service
  • Poor customer service
  • Took my money with no product
  • Inability to contact company

Thane Direct Usa and As Seen On Tv Most Positive Reviews

Top rated reviews
5

I must say that I am Super pleased the customer service that I received over the phone, I am 65 years old I'm an...

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5

I have been using Riddex for 10 yrs in 3 different locations 2 different states. I swear by it, I initially got it for...

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4.2

I placed an order today. when is my next payment due. when will I receive merchandise.

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5

Hi when I watch your commercial the strobe light is very scary. I have had brain damage and terrified of having a...

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Thane Direct Usa and As Seen On Tv Most Critical Reviews

Lowest rated reviews
1

Well, i guess I have been scammed. My experience started out sketchy to begin with. I saw the infomercial and was...

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1

Had my tank pumped on 12/18/13. I used rid-ex about every 5 weeks afterward. Got a septic smell in my house 8/25/2014....

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1

I ordered #perfectdog from Thane on 2/21/16 and canceled it 8 mins later when I discovered that my sister bought me the...

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1

Got 2 of them to keep away roaches didnt work found out when i moved them roaches was living behind the riddex wall...

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Thane Direct Usa and As Seen On Tv Latest Reviews

Recent published reviews
3

I told you guys third time, WHERE IS MY ORDER, I paid for 5-7day and where is my order

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1

DThe product I got did not work! I can not get through to any customer service agent! Very displeased!

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No votes

I paid my money in full and I was told it will be there in 7 days and I have not received nothing . The money came out...

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1

My address is incorrect & I should be able to cancel if I choose. I will get hold of paypal & cancel your paymen...

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Thane Direct Usa and As Seen On Tv Products and Services

Most reviewed product and services
  • Thane Direct Usa Customer Care (7 reviews)
  • Thane Direct Usa Shipping Service (4 reviews)
  • Thane Direct Usa H2o Powerx Vacuum Cleaner (1 review)
  • As Seen On Tv Shipping Service (66 reviews)
  • As Seen On Tv Flashlight (38 reviews)
  • As Seen On Tv Pest Control (23 reviews)