PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about As Seen On Tv and Telebrands as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

As Seen On Tv
Telebrands

As Seen On Tv and Telebrands Overview

Total reviews
715
2310
Company responses
0
0
Issues resolved
6
4

As Seen On Tv and Telebrands Consumer Ratings

Rank
521 out of 3065 in E-commerce category
421 out of 3065 in E-commerce category
Customer service
388 in category
256 in category
Delivery Service
357 in category
271 in category
Website
589 in category
505 in category
Exchange, Refund and Cancellation Policy
345 in category
260 in category

As Seen On Tv and Telebrands Rating Details

Customer service
1.2 (150 reviews)
1.6 (182 reviews)
Reviewer's quote

...I left many voice messages, and I wrote three different letters to Their customer service headquarters in: Tampa, Florida. , Clear water, Florida. , and San Francisco, California...

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...When I did not receive my order I called customer service only to be told it was in route. Didn't receive it so I called a second time. This time I was told it would be approximately 20 more days before I would receive it...

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Delivery Service
1.4 (140 reviews)
1.9 (118 reviews)
Reviewer's quote

You said 3 to 7 days for delivery it's now going on 3 weeks and still nothing. the sad part is there is no one to talk to,..

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...DO NOT PURCHASE THIS PRODUCT AS THE QUALITY ALONG WITH THE CUSTOMER SERVICE IS POOR QUALITY..

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Website
1.6 (140 reviews)
1.9 (195 reviews)
Reviewer's quote

Product was ordered and my card was charged. The product was never sent. I tried repeatedly to get someone on the phone and no one ever picks up. I communicated via email and was repeatedly told "it will be shipped in the next day or two". It never was and when I emailed to cancel the product ( as...

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...After reading the website, it states that the bulbs are only expected to last 2 years. Wish I had known that prior to spending the money on these cheap gadgets. Just sad how the consumer (myself) am forced to deal with automated Chinese ***...

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Exchange, Refund and Cancellation Policy
1.2 (131 reviews)
1.5 (159 reviews)
Reviewer's quote

No package for a month never ordering again I would like to ask for a refund..

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...I tried to return it to where it was purchased to exchange with know luck. Then I was told by the manufacturer that I would need to spend money on shipping the damaged portion to the manufacturer and pay a restocking fee. I decided to cut my losses with this manufacturer..

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As Seen On Tv and Telebrands Pros and Cons

Pros
  • Junk
  • I have always liked the products till now
  • Great marketing
  • Light weight
  • Concept
  • It was great while it lasted
Cons
  • Poor customer service
  • Took my money with no product
  • Not delivered as stated
  • Customer service
  • Burst very quickly
  • Poor durability

As Seen On Tv and Telebrands Most Positive Reviews

Top rated reviews
5

I have been using Riddex for 10 yrs in 3 different locations 2 different states. I swear by it, I initially got it for...

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5

last year I purchased two of your hoses and they both are unusable due to leaking. I paid $19.95 for each of them plus...

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5

Hi when I watch your commercial the strobe light is very scary. I have had brain damage and terrified of having a...

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5

Hose was connected to outdoor spigot and laying on the ground while performing vehicle maintenance. Temperature outside...

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As Seen On Tv and Telebrands Most Critical Reviews

Lowest rated reviews
1

Had my tank pumped on 12/18/13. I used rid-ex about every 5 weeks afterward. Got a septic smell in my house 8/25/2014....

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1

I bought 4 50' pocket hoses, right from the official website last summer. By the end of last summer 2 of them failed...

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1

Got 2 of them to keep away roaches didnt work found out when i moved them roaches was living behind the riddex wall...

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1

When I got my first pocket hose I was so excited at how lightweight it was & (only in the 1st few days) what a...

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As Seen On Tv and Telebrands Latest Reviews

Recent published reviews
No votes

employee at sunbury,ohio at as seen on tv on monday 8/3/2020 11:30 am not wearing a mask at all when he tried to ring...

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2.3

My hose I received for Fathers Day busted after a few weeks of usage. I tried to return it to where it was purchased to...

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1

No package for a month never ordering again I would like to ask for a refund

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No votes

It's not charging, coming not moving checked all connections sent msg to the # you have provided please help

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As Seen On Tv and Telebrands Products and Services

Most reviewed product and services
  • As Seen On Tv Shipping Service (71 reviews)
  • As Seen On Tv Flashlight (38 reviews)
  • As Seen On Tv Pest Control (23 reviews)
  • Telebrands Pocket Hose (864 reviews)
  • Telebrands Customer Care (129 reviews)
  • Telebrands Ultra Pocket Hose (14 reviews)