PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about As Seen On Tv and Shark as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

As Seen On Tv
Shark

As Seen On Tv and Shark Overview

Total reviews
649
655
Company responses
0
0
Issues resolved
6
4

As Seen On Tv and Shark Consumer Ratings

Rank
525 out of 3052 in E-commerce category
146 out of 1795 in Appliances and Electronics category
Customer service
391 in category
100 in category
Website
603 in category
156 in category
Price Affordability
415 in category
175 in category
Product or Service Quality
425 in category
115 in category

As Seen On Tv and Shark Rating Details

Customer service
1.2 (134 reviews)
2.1 (270 reviews)
Reviewer's quote

DThe product I got did not work! I can not get through to any customer service agent! Very displeased!..

Read full review

I am very annoyed, customer service is horrible, I have been waiting for my Apex Duel replacement which caught a fire for almost three months. After the reviews I read it seems to me that is a big problem with this vacuum. It is in escalations, I have tried calling them so many times but apparently...

Read full review
Website
1.5 (127 reviews)
2.5 (240 reviews)
Reviewer's quote

Product was ordered and my card was charged. The product was never sent. I tried repeatedly to get someone on the phone and no one ever picks up. I communicated via email and was repeatedly told "it will be shipped in the next day or two". It never was and when I emailed to cancel the product ( as...

Read full review

...00 and online on sharks website it is $17. 00 so i decided to buy online. Then the checkout procedure ripped me off by charging me a $25...

Read full review
Price Affordability
2.3 (110 reviews)
2.9 (268 reviews)
Reviewer's quote

order was placed march 31,2020 order # P201919, 110-wnr-mc6 wipe new recolor rustoleum price 19. 95 x 1 paint restorer total bill 24. 75..

Read full review

...So I decided to purchase a new steam cleaner and the price on the Shark Genius was a good deal, so I switched brands. I would gladly send a picture of the mophead to show how its stained, but this website doesn't have aspot for that..

Read full review
Product or Service Quality
1.4 (110 reviews)
2.2 (282 reviews)
Reviewer's quote

Bad service 3 weeks ago, we were looking for the " Rocky Mountain " 30 oz cup. We ordered it from the site " as seen on tv. " After over a week of no merchandise, called got a recording to leave a recording to leave our number, were still waiting...

Read full review

Ive never been more disappointed or aggravated by a Shark product EVER!!!!! To top it of, the customer service supervisors are just as *** Way to take care of your *** products and the people who spend good money with you..

Read full review

As Seen On Tv and Shark Pros and Cons

Pros
  • Junk
  • I have always liked the products till now
  • Great marketing
  • Works great when they do work
  • I like the vacuum when it acutally works
  • Vacuum is good
Cons
  • Poor customer service
  • Took my money with no product
  • Not delivered as stated
  • Customer un-service
  • Especially poor customer service
  • Whole experience

As Seen On Tv and Shark Most Positive Reviews

Top rated reviews
5

I have been using Riddex for 10 yrs in 3 different locations 2 different states. I swear by it, I initially got it for...

Read full review
5

Another incident where my order was place online, received an order number, and the order was cancelled a few days...

Read full review
5

Hi when I watch your commercial the strobe light is very scary. I have had brain damage and terrified of having a...

Read full review
5

I have had 4 shark vacuums and i have to say the shark company has been wonderful to work with ,there warranty is so...

Read full review

As Seen On Tv and Shark Most Critical Reviews

Lowest rated reviews
1

Had my tank pumped on 12/18/13. I used rid-ex about every 5 weeks afterward. Got a septic smell in my house 8/25/2014....

Read full review
1

I bought a Shark Steam Pocket Mop and it broke on the second use. I sent it back to the Shark company and heard...

Read full review
1

Got 2 of them to keep away roaches didnt work found out when i moved them roaches was living behind the riddex wall...

Read full review
1

I have purchased a steam vac, and a steamer from you all and in less than a year, both have stopped working. Both units...

Read full review

As Seen On Tv and Shark Latest Reviews

Recent published reviews
1.7

On 3/30/20 ordered product. Waited until May for delivery. Emailed for status on order. Was told it was out of stock....

Read full review
No votes

I have a wonderful shark vacuum model nv341, but from target a year ago. The hose wand will not engage to stay in the ma...

Read full review
No votes

Have not received my order p229201,p229203 both 9.87 that's a total 19.74 ordered on 5/1 where's my order?

Read full review
1

Vacuum broke. material defect and the company would not honor warranty. very disappointed and they have lost a customer...

Read full review

As Seen On Tv and Shark Products and Services

Most reviewed product and services
  • As Seen On Tv Shipping Service (66 reviews)
  • As Seen On Tv Flashlight (38 reviews)
  • As Seen On Tv Pest Control (23 reviews)
  • Shark Vacuum Cleaner (151 reviews)
  • Shark Customer Care (51 reviews)
  • Shark Iron (23 reviews)