PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about As Seen On Tv and Ontel Products as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

As Seen On Tv
Ontel Products

As Seen On Tv and Ontel Products Overview

Total reviews
651
275
Company responses
0
0
Issues resolved
6
3

As Seen On Tv and Ontel Products Consumer Ratings

Rank
526 out of 3053 in E-commerce category
494 out of 3053 in E-commerce category
Customer service
387 in category
275 in category
Website
600 in category
517 in category
Delivery Service
354 in category
267 in category
Exchange, Refund and Cancellation Policy
344 in category
264 in category

As Seen On Tv and Ontel Products Rating Details

Customer service
1.2 (135 reviews)
1.6 (91 reviews)
Reviewer's quote

...No reply from customer service. I'll be sure to spread the word. For the next 20 years ..

Read full review

this is a fun idea, but when we opened the two packages, half the tape had no sticky side at all I have no receipt so can only hope that customer service will refund the cost or try replacing. My grandsons were truly disappointed as was I . I will think twice before ordering any Ontel products in...

Read full review
Website
1.5 (127 reviews)
1.9 (74 reviews)
Reviewer's quote

Product was ordered and my card was charged. The product was never sent. I tried repeatedly to get someone on the phone and no one ever picks up. I communicated via email and was repeatedly told "it will be shipped in the next day or two". It never was and when I emailed to cancel the product ( as...

Read full review

Website ordering would not let me order just one product, quickly wisked me off to completed order form, charged $1. 00 web fee - what the heck is that? then you notice that the product that was to be free shipping has now charged your M/C with $29. 99 shipping and handling fee! And, the payment...

Read full review
Delivery Service
1.4 (119 reviews)
1.9 (49 reviews)
Reviewer's quote

...Waited until May for delivery. Emailed for status on order. Was told it was out of stock...

Read full review

I called the company customer service an extremely long wait and no knowledge of the products works. Plus trained semi nasty remarks. Why buy this product if only 1 of 3 works? I have no hope of resolution when i see no complaints on here have been resolved..

Read full review
Exchange, Refund and Cancellation Policy
1.3 (111 reviews)
1.5 (72 reviews)
Reviewer's quote

Attempting many times a day to get a response on item or refund. 2 weeks and counting..

Read full review

...Now I have all orders canceled and have to wait over a week for a refund. Stressful and not worth it,..

Read full review

As Seen On Tv and Ontel Products Pros and Cons

Pros
  • Junk
  • I have always liked the products till now
  • Great marketing
  • When it worked
  • Great idea
  • Unhappy
Cons
  • Poor customer service
  • Took my money with no product
  • Not delivered as stated
  • Poor engineering
  • No service to help me
  • Unable to reach customer service

As Seen On Tv and Ontel Products Most Positive Reviews

Top rated reviews
5

I have been using Riddex for 10 yrs in 3 different locations 2 different states. I swear by it, I initially got it for...

Read full review
5

Bought my 2 sisters and I the offer of buy 1 and get a second one free (which is a joke within itself). I thought I...

Read full review
5

Hi when I watch your commercial the strobe light is very scary. I have had brain damage and terrified of having a...

Read full review
5

If you want an small light weight sweeper that pics up small items and doesn't require alot of space this is the item.....

Read full review

As Seen On Tv and Ontel Products Most Critical Reviews

Lowest rated reviews
1

Had my tank pumped on 12/18/13. I used rid-ex about every 5 weeks afterward. Got a septic smell in my house 8/25/2014....

Read full review
1

I can only echo the testimony here as my experience was the same. I ordered their brush replacement kit for the sweeper...

Read full review
1

Got 2 of them to keep away roaches didnt work found out when i moved them roaches was living behind the riddex wall...

Read full review
1

I have purchased two these little machines and found they worked for a little while. The first one worked for about 6 mo...

Read full review

As Seen On Tv and Ontel Products Latest Reviews

Recent published reviews
No votes

Never talked to any one about my problem! I need to know if my order went through.. I'm having a hard time ordering.....

Read full review
No votes

I cannot get you on the phone, your email does not allow me to process my name - you s ent 4 instead of one Might Sight...

Read full review
1

Arrived missing parts and a broken mirror. No reply from customer service. I'll be sure to spread the word. For the...

Read full review
1

Turbopump or two pumps with soecial get another pump with. Should of been 4 pumps charged for 4 recieved only two. No...

Read full review

As Seen On Tv and Ontel Products Products and Services

Most reviewed product and services
  • As Seen On Tv Shipping Service (66 reviews)
  • As Seen On Tv Flashlight (38 reviews)
  • As Seen On Tv Pest Control (23 reviews)
  • Ontel Products Swivel Sweeper (26 reviews)
  • Ontel Products Shipping Service (13 reviews)
  • Ontel Products G2 Sweeper (8 reviews)