PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about As Seen On Tv and Ontel Products as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

As Seen On Tv
Ontel Products

As Seen On Tv and Ontel Products Overview

Total reviews 726 289
Company responses 0 0
Issues resolved 6 3

As Seen On Tv and Ontel Products Consumer Ratings

Rank
631 out of 3181 in E-commerce category
520 out of 3181 in E-commerce category
Customer service
409 in category
306 in category
Website
632 in category
553 in category
Delivery Service
414 in category
305 in category
Exchange, Refund and Cancellation Policy
393 in category
285 in category

As Seen On Tv and Ontel Products Rating Details

Customer service
1.3 (158 reviews)
1.5 (97 reviews)
Reviewer's quote

...I have call the customer service number and can not talk to a human..

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...Very unhappy Very poor customer service..

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Website
1.6 (154 reviews)
1.8 (79 reviews)
Reviewer's quote

...I've reached out to the company, via their website instructions, yet I STILL have not heard from the company :wtf::angry:..

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Website ordering would not let me order just one product, quickly wisked me off to completed order form, charged $1. 00 web fee - what the heck is that? then you notice that the product that was to be free shipping has now charged your M/C with $29. 99 shipping and handling fee! And, the payment...

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Delivery Service
1.4 (147 reviews)
1.9 (55 reviews)
Reviewer's quote

...Delivery was to be 2-3 days. After a month and being told it was on back order, I requested the order to be cancelled and my debit card be refunded. CSR said the order was cancelled and my money would be refunded in 3-5 business day...

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Display on air hawk air compressor has Err And will only run about 3 seconds Explained this to customer service agent and got hung up on..

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Exchange, Refund and Cancellation Policy
1.2 (144 reviews)
1.5 (78 reviews)
Reviewer's quote

...Made another request cc: pissed off consumer and BOOM! As seen on TV emailed me advising a REFUND for my order was being credited back to my credit card! WHAT A GREAT OUTCOME! NO FIGHT! THEY GET 5 STARS! THANK YOU!..

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Because they shipped this I marked it refused and returned it, but I expect them to still steal nearly $50 for shipping even if I do miraculously get a refund on this cheap item. I purchased one at Target and I have a photo of the squashed package I refused, it doesn't even appear to be the same...

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As Seen On Tv and Ontel Products Pros and Cons

Pros
  • Junk
  • Easy to order
  • I have always liked the products till now
  • When it worked
  • Great idea
  • Unhappy
Cons
  • Poor customer service
  • Not delivered as stated
  • Are taking to long to ship my item
  • Poor engineering
  • No service to help me
  • Unable to reach customer service

As Seen On Tv and Ontel Products Most Positive Reviews

Top rated reviews
5

I have been using Riddex for 10 yrs in 3 different locations 2 different states. I swear by it, I initially got it for...

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5

Bought my 2 sisters and I the offer of buy 1 and get a second one free (which is a joke within itself). I thought I...

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5

Hi when I watch your commercial the strobe light is very scary. I have had brain damage and terrified of having a...

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5

If you want an small light weight sweeper that pics up small items and doesn't require alot of space this is the item.....

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As Seen On Tv and Ontel Products Most Critical Reviews

Lowest rated reviews
1

Had my tank pumped on 12/18/13. I used rid-ex about every 5 weeks afterward. Got a septic smell in my house 8/25/2014....

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1

I can only echo the testimony here as my experience was the same. I ordered their brush replacement kit for the sweeper...

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1

Got 2 of them to keep away roaches didnt work found out when i moved them roaches was living behind the riddex wall...

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1

I have purchased two these little machines and found they worked for a little while. The first one worked for about 6 mo...

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As Seen On Tv and Ontel Products Latest Reviews

Recent published reviews
No votes

I owe a payment on my powerlegs. I don't have the debit card that I bought my powerlegs with. I need to get in touch so...

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1.8

I have 2 sweeper. One I used for years and finally needed a new battery. I purchased a new one but cannot recharge. I...

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No votes

Never received my order number but my money was taken out

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No votes

I brought this product at bed bath and beyond on 10/12/20 when I replaced the batteries the battery door does not close...

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As Seen On Tv and Ontel Products Products and Services

Most reviewed product and services
  • As Seen On Tv Shipping Service (70 reviews)
  • As Seen On Tv Flashlight (38 reviews)
  • As Seen On Tv Pest Control (23 reviews)
  • Ontel Products Swivel Sweeper (28 reviews)
  • Ontel Products Shipping Service (13 reviews)
  • Ontel Products G2 Sweeper (8 reviews)