PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about As Seen On Tv and Ontel Products as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

As Seen On Tv
Ontel Products

As Seen On Tv and Ontel Products Overview

Total reviews 722 285
Company responses 0 0
Issues resolved 6 3

As Seen On Tv and Ontel Products Consumer Ratings

Rank
533 out of 3114 in E-commerce category
502 out of 3114 in E-commerce category
Customer service
391 in category
289 in category
Website
616 in category
536 in category
Exchange, Refund and Cancellation Policy
371 in category
276 in category
Delivery Service
391 in category
285 in category

As Seen On Tv and Ontel Products Rating Details

Customer service
1.3 (153 reviews)
1.6 (94 reviews)
Reviewer's quote

...I left many voice messages, and I wrote three different letters to Their customer service headquarters in: Tampa, Florida. , Clear water, Florida. , and San Francisco, California...

Read full review

this is a fun idea, but when we opened the two packages, half the tape had no sticky side at all I have no receipt so can only hope that customer service will refund the cost or try replacing. My grandsons were truly disappointed as was I . I will think twice before ordering any Ontel products in...

Read full review
Website
1.6 (148 reviews)
1.9 (76 reviews)
Reviewer's quote

...I went on the website for a contact, got connected to ichat. Cheryl was the agent name on the screen. She asked how she could help...

Read full review

Website ordering would not let me order just one product, quickly wisked me off to completed order form, charged $1. 00 web fee - what the heck is that? then you notice that the product that was to be free shipping has now charged your M/C with $29. 99 shipping and handling fee! And, the payment...

Read full review
Exchange, Refund and Cancellation Policy
1.2 (139 reviews)
1.5 (76 reviews)
Reviewer's quote

...They already charged me so i asked for cancellation and refund to my credit card. They said they'd mail a check later in the week. I said a check was not good for me because of COVID and mail delays and tampering...

Read full review

Because they shipped this I marked it refused and returned it, but I expect them to still steal nearly $50 for shipping even if I do miraculously get a refund on this cheap item. I purchased one at Target and I have a photo of the squashed package I refused, it doesn't even appear to be the same...

Read full review
Delivery Service
1.4 (139 reviews)
1.9 (53 reviews)
Reviewer's quote

You said 3 to 7 days for delivery it's now going on 3 weeks and still nothing. the sad part is there is no one to talk to,..

Read full review

Display on air hawk air compressor has Err And will only run about 3 seconds Explained this to customer service agent and got hung up on..

Read full review

As Seen On Tv and Ontel Products Pros and Cons

Pros
  • Junk
  • I have always liked the products till now
  • Great marketing
  • When it worked
  • Great idea
  • Unhappy
Cons
  • Poor customer service
  • Are taking to long to ship my item
  • Took my money with no product
  • Poor engineering
  • No service to help me
  • Unable to reach customer service

As Seen On Tv and Ontel Products Most Positive Reviews

Top rated reviews
5

I have been using Riddex for 10 yrs in 3 different locations 2 different states. I swear by it, I initially got it for...

Read full review
5

Bought my 2 sisters and I the offer of buy 1 and get a second one free (which is a joke within itself). I thought I...

Read full review
5

Hi when I watch your commercial the strobe light is very scary. I have had brain damage and terrified of having a...

Read full review
5

If you want an small light weight sweeper that pics up small items and doesn't require alot of space this is the item.....

Read full review

As Seen On Tv and Ontel Products Most Critical Reviews

Lowest rated reviews
1

Had my tank pumped on 12/18/13. I used rid-ex about every 5 weeks afterward. Got a septic smell in my house 8/25/2014....

Read full review
1

I can only echo the testimony here as my experience was the same. I ordered their brush replacement kit for the sweeper...

Read full review
1

Got 2 of them to keep away roaches didnt work found out when i moved them roaches was living behind the riddex wall...

Read full review
1

I have purchased two these little machines and found they worked for a little while. The first one worked for about 6 mo...

Read full review

As Seen On Tv and Ontel Products Latest Reviews

Recent published reviews
1

I have bought the stone pans for more than a month and have never received them AND THE SHESS GAME AND NEVER GOTIT
NEVER...

Read full review
1.5

Display on air hawk air compressor has Err
And will only run about 3 seconds
Explained this to customer service agent and...

Read full review
1

To whom it May Concern at as seen on TV.comI experienced a bait and switch regarding your key pod phone charger.
Sincerel...

Read full review
5

My swivel sweeper will not turn on. Battery is charged everything is cleaned out of the bottom

Read full review

As Seen On Tv and Ontel Products Products and Services

Most reviewed product and services
  • As Seen On Tv Shipping Service (70 reviews)
  • As Seen On Tv Flashlight (38 reviews)
  • As Seen On Tv Pest Control (23 reviews)
  • Ontel Products Swivel Sweeper (28 reviews)
  • Ontel Products Shipping Service (13 reviews)
  • Ontel Products Customer Care (8 reviews)