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Art Van Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 528 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Initial sales person 4
  • Delivery people 4
  • And salesman 3
  • Floor sales staff was helpfull 3
  • Fast sales assistance 2

Customers don't like

  • Customer service22
  • Customer experience10
  • Service8
  • Do not stand behind products6
  • Response of customer service5
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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 414 TOTAL REVIEWS
  • $47.1K CLAIMED LOSSES
  • $428 AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Not a single thing 8
  • Customer service 6
  • Product 6
  • None 3
  • Quality and price 3

Customers don't like

  • Customer service15
  • Delivery8
  • Delivery service8
  • Everything on experience8
  • Communication on shipping7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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