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Art Van Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 529 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Initial sales person 4
  • Delivery people 4
  • And salesman 3
  • Floor sales staff was helpfull 3
  • Fast sales assistance 2

Customers don't like

  • Customer service22
  • Customer experience10
  • Service8
  • Do not stand behind products6
  • Response of customer service5
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Sofa Mart

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 107 TOTAL REVIEWS
  • $83.3K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.1
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Original sales person 4
  • Sales person 1
  • Sales rep on the floor 1
  • Sofa mart is good and good service 1
  • Sucked 1

Customers don't like

  • Lie3
  • Customer service2
  • Extra warranty protection did not cover poor quality of product2
  • Sofa discontinued and no spares available1
  • Torn seam1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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