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Art Van Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 738 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Floor sales staff was helpfull 5
  • Initial sales person 4
  • Delivery people 4
  • Some products 3
  • Selection 3

Customers don't like

  • Customer service35
  • Service5
  • Quality of furniture4
  • Management4
  • Lack of customer service for warranty claims4
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Select Comfort

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $58.5K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.2
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Bed 2
  • Quick delivery 1
  • Order process 1

Customers don't like

  • Poor customer service4
  • Poor durability2
  • Very high-cost mattress1
  • Product not as represented1
  • Non-existent customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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