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Art Van Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 638 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Initial sales person 4
  • Floor sales staff was helpfull 4
  • Delivery people 4
  • Selection 3
  • And salesman 3

Customers don't like

  • Customer service18
  • Quality of furniture4
  • Management4
  • Customer experience4
  • Service3
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Restoration Hardware

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 229 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Beautiful design 7
  • In-store sales agent 4
  • Furniture and bed linens 3
  • Design is beautiful 3
  • In-store staff 1

Customers don't like

  • Quality4
  • Wherehouse customer response3
  • Telephone customer service3
  • Order pushed 5 times3
  • Damage items2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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