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Art Van Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 690 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Floor sales staff was helpfull 5
  • Initial sales person 4
  • Delivery people 4
  • Selection 3
  • Salesman 3

Customers don't like

  • Customer service34
  • Service4
  • Quality of furniture4
  • Management4
  • Lack of customer service for warranty claims4
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Rc Willey Home Furnishings

Furniture and Decor
Has verified representatives
  • 1 ISSUES RESOLVED
  • 78 COMPANY RESPONSES
  • 86 TOTAL REVIEWS
  • $39.3K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
3.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Friendly and professional customer service 3
  • Great showroom 2
  • Furniture i picked 2
  • Delivery staff was nice and dependable 2
  • Wide selection of items 1

Customers don't like

  • Poor customer service16
  • Quality and customer service2
  • Not being able to contact claims for a solution2
  • It was almost impossible to recieve assistance2
  • Do not like how they are handling my claim2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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