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Art Van Furniture

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 753 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Floor sales staff was helpfull 5
  • Initial sales person 4
  • Delivery people 4
  • Some products 3
  • Selection 3

Customers don't like

  • Customer service36
  • Service6
  • Customer experience5
  • Quality of furniture4
  • Management4
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Pottery Barn

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 38 COMPANY RESPONSES
  • 526 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.9
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 9
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 4
  • Our sales person 3

Customers don't like

  • Poor customer service46
  • Bad quality6
  • Unresponsive customer service5
  • Incompetent people5
  • Lack of communication4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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