Art Van Furniture vs Pottery Barn

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Art Van Furniture

Furniture and Decor
  • 4 ISSUES RESOLVED
  • 510 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Initial sales person 4
  • Floor sales staff was helpfull 4
  • And salesman 3
  • Delivery people 3
  • Selection 2

Customers don't like

  • Customer service22
  • Customer experience12
  • Service8
  • Do not stand behind products6
  • Response of customer service5

Products by Art Van Furniture

No items

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Pottery Barn

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 437 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Product 8
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 3
  • Our sales person 3

Customers don't like

  • Poor customer service27
  • Customer service12
  • Bad quality11
  • Delivery7
  • Incompetent people7

Products by Pottery Barn

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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