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Art Van Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 690 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Floor sales staff was helpfull 5
  • Initial sales person 4
  • Delivery people 4
  • Selection 3
  • Salesman 3

Customers don't like

  • Customer service34
  • Service4
  • Quality of furniture4
  • Management4
  • Lack of customer service for warranty claims4
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Pier 1 Imports

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 103 TOTAL REVIEWS
  • $18.8K CLAIMED LOSSES
  • $570 AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Visual appeal 2
  • Sales 2
  • Started out pleasant 1
  • Email coupon offer 1
  • Customer services at corporate offices 1

Customers don't like

  • Workers dont know store policies2
  • Poor quality of merchandise and the way i was treated2
  • Are unethical2
  • Poor customer service and kaos in delivery1
  • Poor customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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