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Art Van Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 599 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Initial sales person 4
  • Delivery people 4
  • Floor sales staff was helpfull 4
  • And salesman 3
  • Selection 2

Customers don't like

  • Customer service17
  • Customer experience4
  • Management4
  • Quality of furniture4
  • Service3
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Pier 1 Imports

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 86 TOTAL REVIEWS
  • $18.3K CLAIMED LOSSES
  • $632 AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Visual appeal 2
  • Not much 2
  • Sales 2
  • Email coupon offer 1
  • Started out pleasant 1

Customers don't like

  • Workers dont know store policies2
  • Are unethical2
  • Poor quality of merchandise and the way i was treated2
  • Mislead by website1
  • No communication between customer service and delivery company1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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