Art Van Furniture vs Mattress Firm

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Art Van Furniture

Furniture and Decor
  • 4 ISSUES RESOLVED
  • 509 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Initial sales person 4
  • Floor sales staff was helpfull 4
  • And salesman 3
  • Delivery people 3
  • Selection 2

Customers don't like

  • Customer service22
  • Customer experience12
  • Service8
  • Do not stand behind products6
  • Response of customer service5

Products by Art Van Furniture

No items

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Mattress Firm

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 501 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Person who sold me the bed 6
  • Great attitude during the purchase 4
  • Delivery 3
  • Well mannered employees 3
  • Store 2

Customers don't like

  • Customer service22
  • Refund policy10
  • Being ripped off8
  • Communication7
  • Mattress7

Products by Mattress Firm

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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