Start a new comparison
Delete

Art Van Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 696 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Floor sales staff was helpfull 5
  • Initial sales person 4
  • Delivery people 4
  • Selection 3
  • Salesman 3

Customers don't like

  • Customer service35
  • Service4
  • Quality of furniture4
  • Management4
  • Lack of customer service for warranty claims4
Delete

Mattress Firm

Furniture and Decor
  • 10 ISSUES RESOLVED
  • 695 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Person who sold me the bed 7
  • Great attitude during the purchase 4
  • Well mannered employees 3
  • Delivery 3
  • Courtesy and friendliness of salesman 3

Customers don't like

  • Customer service28
  • Refund policy5
  • Poor communication and delivery4
  • No help or response from company4
  • Ripping me off3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel