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Art Van Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 563 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Initial sales person 4
  • Delivery people 4
  • Floor sales staff was helpfull 4
  • And salesman 3
  • Selection 2

Customers don't like

  • Customer service14
  • Customer experience4
  • Quality of furniture4
  • Management3
  • Service3
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Mattress Firm

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 562 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Person who sold me the bed 6
  • Great attitude during the purchase 4
  • Delivery 3
  • Well mannered employees 3
  • Store 2

Customers don't like

  • Customer service11
  • Refund policy5
  • Poor communication and delivery4
  • Being sold defective product3
  • Communication3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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