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Art Van Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 529 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Initial sales person 4
  • Delivery people 4
  • And salesman 3
  • Floor sales staff was helpfull 3
  • Fast sales assistance 2

Customers don't like

  • Customer service22
  • Customer experience10
  • Service8
  • Do not stand behind products6
  • Response of customer service5
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Lazboy

Furniture and Decor
Has verified representatives
  • 7 ISSUES RESOLVED
  • 170 COMPANY RESPONSES
  • 707 TOTAL REVIEWS
  • $520K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.3
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Chair 4
  • That it once was a good brand 4
  • Recliner easy up down 4
  • Sales personnel 4
  • Store layout 3

Customers don't like

  • Not good quality26
  • Bad customer service20
  • Lack of warranty service8
  • Resolution of the problem8
  • Poor extended warranty7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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