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Art Van Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 640 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Initial sales person 4
  • Floor sales staff was helpfull 4
  • Delivery people 4
  • Selection 3
  • And salesman 3

Customers don't like

  • Customer service18
  • Quality of furniture4
  • Management4
  • Customer experience4
  • Service3
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Lazboy

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 857 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Chair 5
  • That it once was a good brand 4
  • Sales personnel 4
  • Recliner easy up down 4
  • Good delivery service 4

Customers don't like

  • Not good quality13
  • Bad customer service12
  • Resolution of the problem5
  • Do not stand by their product5
  • Poor extended warranty4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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