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Art Van Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 555 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Initial sales person 4
  • Delivery people 4
  • Floor sales staff was helpfull 4
  • And salesman 3
  • Selection 2

Customers don't like

  • Customer service21
  • Customer experience11
  • Service7
  • Do not stand behind products6
  • Response of customer service6
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Lane Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 343 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Style of furniture 10
  • Style was just what i wanted 5
  • I liked the look of the piece i purchased 4
  • I purchased the item because i felt it was a reputable company 4
  • Style was what i wanted 2

Customers don't like

  • Quality11
  • Company lack of comittment9
  • Durability9
  • Quality of chair8
  • Quality of furniture8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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