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Art Van Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 738 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Floor sales staff was helpfull 5
  • Initial sales person 4
  • Delivery people 4
  • Some products 3
  • Selection 3

Customers don't like

  • Customer service35
  • Service5
  • Quality of furniture4
  • Management4
  • Lack of customer service for warranty claims4
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Havertys Furniture

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 338 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Sales staff 7
  • Location 7
  • Showroom 6
  • Delivery was as promised 3
  • Their delivery was as promised 2

Customers don't like

  • Customer service8
  • Very poor quality5
  • Fabric defective4
  • Where furniture was made2
  • Plan is not worth the paper its written on2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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