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Art Van Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 548 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Initial sales person 4
  • Delivery people 4
  • Floor sales staff was helpfull 4
  • And salesman 3
  • Selection 2

Customers don't like

  • Customer service22
  • Customer experience12
  • Service8
  • Do not stand behind products6
  • There return policy5
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Havertys Furniture

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 315 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.0
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Location 7
  • Sales staff 7
  • Showroom 4
  • Delivery was as promised 2
  • Their delivery was as promised 2

Customers don't like

  • Very poor quality9
  • Customer service8
  • Quality and service5
  • Damages4
  • Fabric defective4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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