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Art Van Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 528 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Initial sales person 4
  • Delivery people 4
  • Floor sales staff was helpfull 4
  • And salesman 3
  • Selection 2

Customers don't like

  • Customer service22
  • Customer experience11
  • Service7
  • Do not stand behind products6
  • Response of customer service5
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Havertys Furniture

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 311 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Sales staff 7
  • Location 6
  • Showroom 4
  • Delivery was as promised 2
  • Their delivery was as promised 2

Customers don't like

  • Very poor quality9
  • Customer service8
  • Quality and service5
  • Fabric defective4
  • Where furniture was made3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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