Art Van Furniture vs Grandin Road

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Art Van Furniture

Furniture and Decor
  • 4 ISSUES RESOLVED
  • 509 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Initial sales person 4
  • Floor sales staff was helpfull 4
  • And salesman 3
  • Delivery people 3
  • Selection 2

Customers don't like

  • Customer service22
  • Customer experience12
  • Service8
  • Do not stand behind products6
  • Response of customer service5

Products by Art Van Furniture

No items

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Grandin Road

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $224 AVERAGE LOSS
2.1
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Product 2
  • Fast service 1
  • Product quality 1

Customers don't like

  • Customer service7
  • Pricing policies4
  • Product quality4
  • Return policy4
  • Product as delivered3

Products by Grandin Road

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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