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Art Van Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 640 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Initial sales person 4
  • Floor sales staff was helpfull 4
  • Delivery people 4
  • Selection 3
  • And salesman 3

Customers don't like

  • Customer service18
  • Quality of furniture4
  • Management4
  • Customer experience4
  • Service3
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Grandin Road

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 57 TOTAL REVIEWS
  • $3.4K CLAIMED LOSSES
  • $213 AVERAGE LOSS
2.0
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Product 2
  • Product quality 1
  • Fast service 1

Customers don't like

  • Customer service6
  • Return policy2
  • Product quality2
  • Poor quality high price point2
  • Products received were not as shown in catalog1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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