Start a new comparison
Delete

Art Van Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 738 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Floor sales staff was helpfull 5
  • Initial sales person 4
  • Delivery people 4
  • Some products 3
  • Selection 3

Customers don't like

  • Customer service35
  • Service5
  • Quality of furniture4
  • Management4
  • Lack of customer service for warranty claims4
Delete

Grandin Road

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 65 TOTAL REVIEWS
  • $3.8K CLAIMED LOSSES
  • $202 AVERAGE LOSS
2.2
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 2
  • Quick response 1
  • Product quality 1
  • Fast service 1
  • Choice of products 1

Customers don't like

  • Customer service8
  • Return policy2
  • Product quality2
  • Poor quality high price point2
  • Return fee and rude customer service1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel