Start a new comparison
Delete

Art Van Furniture

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 775 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Floor sales staff was helpfull 5
  • Initial sales person 4
  • Delivery people 4
  • Some products 3
  • Selection 3

Customers don't like

  • Customer service37
  • Service7
  • Management5
  • Customer experience5
  • Quality of furniture4
Delete

Gardner White Furniture

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 256 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.5
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Just pissed 5
  • Sales person 2
  • Sales people 1
  • Large selection 1
  • Fact that they gave me something to hold me over 1

Customers don't like

  • Customer service12
  • Bad quality4
  • Sales guidance2
  • Quality2
  • Exchange policy2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel
Anonymous
Utica, Michigan, United States #1332948

Purchased a table set that went on sale less than a week later. I was told that because of the card used to purchase that they could not make a price adjustment.

I feel like I've been cheated therefore I will NEVER shop nor refer anyone to purchase ANYTHING from them again.

I want to return the merchandise but was then told there will be a 25% restocking fee. They could have a least offered a gift card or something to make up for the difference if that was there policy.

Anonymous
#1318483

I will never shop at the Taylor Gardener White ever again.they gave me wrong color on a couch,in-table & coffee table.so upset.shopped at Art Van.everything was right.very pleased.don't shop at Taylor Gardener White.Awful.