PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Art Van Furniture and Gardner White Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Art Van Furniture
Gardner White Furniture

Art Van Furniture and Gardner White Furniture Overview

Total reviews
941
325
Company responses
0
0
Issues resolved
6
5

Art Van Furniture was first mentioned on PissedConsumer on Feb 14, 2008 and since then this brand received 941 reviews. It is 616 reviews more than Gardner White Furniture received since Oct 23, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Gardner White Furniture customer support team than with Art Van Furniture customer service.

Art Van Furniture and Gardner White Furniture Consumer Ratings

Rank
278 out of 2130 in Furniture and Decor category
353 out of 2130 in Furniture and Decor category
Customer service
219 in category
272 in category
Product or Service Quality
252 in category
260 in category
Staff
222 in category
269 in category

According to consumer ratings and reviews, Art Van Furniture ranks 75 points higher in the Furniture and Decor category than Gardner White Furniture. People gave Art Van Furniture 1.4 stars for Customer service criterion in Furniture and Decor category and it is 375 points higher than the worst rated brand in this category. At the same time, Gardner White Furniture was rated 1.2 stars for Customer service criterion in this category and it is 322 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Gardner White Furniture has a higher rating than Gardner White Furniture. Regarding Staff criterion, consumers gave Art Van Furniture 1.8 stars and it is 63% greater than other in category. Gardner White Furniture however was rated 1.6 stars and it is 55% greater than other in category.

Art Van Furniture and Gardner White Furniture Rating Details

Customer service
1.4 (402 reviews)
1.2 (120 reviews)
Reviewer's quote

its wrong to wrip ppl off, there are over 900 customer reviews of complaints of art van not honoring warranties, your employee in the burton store was the one who sold me the original mattress with the waterproof cover and gave me the bucky board at no extra charge, than i am still paying for a new...

PissedConsumer1700371

The Customer service is very poor. What kind of logic it is if they cover only accidental damage and not natural damage? they supposed to be more responsible for the quality of the product than accidental incidents. The Representative was very Rude from Protection company and they don’t approve...

Muthukumar S
Product or Service Quality
1.5 (372 reviews)
1.5 (118 reviews)
Reviewer's quote

... of a resolution due to customer servicde it has take iver 6 months to resolve and were standing in the store humiliated due to inaccuarte records of customer service. Had a to buy a couch or lose 1200 dollars but still have a busted up bedroom set that they would not repair....

PissedConsumer1626456

It’s one thing after the other and no one is helping us. I am just going to call ch 7 news. I am sure they will help

Sharnette
Staff
1.8 (371 reviews)
1.6 (107 reviews)
Reviewer's quote

The sales staff were friendly and not terribly overbearing. When we ordered our couch and loveseat, we were told we would receive a call that they were in stock, which was supposed to be in early October. When we still hadn't been called by the middle of October, I called to check on the status...

PissedConsumer1118909

...I paid almost $3000!!!!!! Horrible staff, management and follow-through. I will have to claim fraud with my bank. I will have to get an attorney involved...

Purvi

Art Van Furniture and Gardner White Furniture Pros and Cons

Pros
  • Floor sales staff was helpfull
  • Initial sales person
  • Selection
  • Just pissed
  • Sales person
  • Large selection
Cons
  • Customer service
  • Service
  • Worst after sale service
  • Customer service
  • Bad quality
  • Quality

Art Van Furniture and Gardner White Furniture Most Positive Reviews

Top rated reviews
5

Purchased reclinder, repairman comes out, tells me that their is a cracked board and has many thing wrong. When he...

5

Sales Team at 8 mile store Friendly Professonal staff always,I have made several purchases at that site and good...

Art Van Furniture and Gardner White Furniture Most Critical Reviews

Lowest rated reviews
1

Don't buy furniture from art van. It is not well made. I bought Furniture about 2-3 weeks ago and had it delivered. ...

1

My bed started dipping after a month and a half to two months of having it and they will not do one thing about it!!!...

Art Van Furniture and Gardner White Furniture Latest Reviews

Recent published reviews

Purchased bed for granddaughter for xmas online. Order was placed Nov 7, 19. Paid already, called several times, last...

Read all 941 reviews
1

just received 3rd set of dining set. each 1 more damaged than the last one they brought out. store no help. 9:30pm...

Read all 325 reviews

Art Van Furniture and Gardner White Furniture Products and Services

Most reviewed product and services
  • Art Van Furniture Sofa (117 reviews)
  • Art Van Furniture Furniture Set (94 reviews)
  • Art Van Furniture Delivery Service (67 reviews)
  • Gardner White Furniture Sofa (50 reviews)
  • Gardner White Furniture Delivery Service (29 reviews)
  • Gardner White Furniture Customer Care (21 reviews)