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Art Van Furniture
Gardner White Furniture

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Art Van Furniture

Art Van Furniture

1.8
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 928 TOTAL REVIEWS
Rank
269 out of 2100
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Staff
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    110
  • SUCCESSFUL
    70%
  • AVG CALL DURATION
    02:42
  • ISSUES RESOLVED
    11%
Top Products and Services
1.9
115 reviews
1.7
94 reviews
2.1
68 reviews
Gardner White Furniture

Gardner White Furniture

1.6
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 319 TOTAL REVIEWS
Rank
349 out of 2100
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Staff
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    45
  • SUCCESSFUL
    56%
  • AVG CALL DURATION
    01:07
  • ISSUES RESOLVED
    0%
Top Products and Services
1.8
50 reviews
2.1
29 reviews
2.5
22 reviews

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Anonymous
#1332948

Purchased a table set that went on sale less than a week later. I was told that because of the card used to purchase that they could not make a price adjustment.

I feel like I've been cheated therefore I will NEVER shop nor refer anyone to purchase ANYTHING from them again.

I want to return the merchandise but was then told there will be a 25% restocking fee. They could have a least offered a gift card or something to make up for the difference if that was there policy.

Anonymous
#1318483

I will never shop at the Taylor Gardener White ever again.they gave me wrong color on a couch,in-table & coffee table.so upset.shopped at Art Van.everything was right.very pleased.don't shop at Taylor Gardener White.Awful.

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