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Art Van Furniture

1.8
?

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  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 893 TOTAL REVIEWS
Rank
268 out of 1936
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Staff
Exchange, Refund and Cancellation Policy
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    91
  • SUCCESSFUL
    84%
  • AVG CALL DURATION
    02:44
  • ISSUES RESOLVED
    11%
Top Products and Services
1.9
113 reviews
1.7
93 reviews
2.1
65 reviews

Gardner White Furniture

1.6
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 301 TOTAL REVIEWS
Rank
342 out of 1936
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Staff
Exchange, Refund and Cancellation Policy
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    32
  • SUCCESSFUL
    78%
  • AVG CALL DURATION
    01:07
  • ISSUES RESOLVED
    0%
Top Products and Services
1.9
48 reviews
2.1
26 reviews
2.5
21 reviews

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Anonymous
Utica, Michigan, United States #1332948

Purchased a table set that went on sale less than a week later. I was told that because of the card used to purchase that they could not make a price adjustment.

I feel like I've been cheated therefore I will NEVER shop nor refer anyone to purchase ANYTHING from them again.

I want to return the merchandise but was then told there will be a 25% restocking fee. They could have a least offered a gift card or something to make up for the difference if that was there policy.

Anonymous
#1318483

I will never shop at the Taylor Gardener White ever again.they gave me wrong color on a couch,in-table & coffee table.so upset.shopped at Art Van.everything was right.very pleased.don't shop at Taylor Gardener White.Awful.

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