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Art Van Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 620 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Initial sales person 4
  • Floor sales staff was helpfull 4
  • Delivery people 4
  • And salesman 3
  • Selection 2

Customers don't like

  • Customer service18
  • Quality of furniture4
  • Management4
  • Customer experience4
  • Service3
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Furniture Row

Furniture and Decor
Has verified representatives
  • 5 ISSUES RESOLVED
  • 147 COMPANY RESPONSES
  • 215 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Selection 2
  • Great salesman 2
  • Tv ad 1
  • That the st george store actually tried to help 1
  • Financing 1

Customers don't like

  • Terrible customer service3
  • Excuses and promises3
  • Staff2
  • Poor service2
  • Lack of customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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