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Art Van Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 541 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Initial sales person 4
  • Delivery people 4
  • Floor sales staff was helpfull 4
  • And salesman 3
  • Selection 2

Customers don't like

  • Customer service22
  • Customer experience12
  • Service8
  • Do not stand behind products6
  • Response of customer service5
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Ethan Allen

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 204 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Delivery 1
  • Service provided while making the sale 1

Customers don't like

  • Poor customer service5
  • Lack of professionalism4
  • Poor quality4
  • Lack of accountablity3
  • Terrible furniture quality3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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