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  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 823 TOTAL REVIEWS
Rank
242 out of 1712
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Staff
Reliability
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    40
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    01:50
  • ISSUES RESOLVED
    3%
Top Products and Services
1.9
88 reviews
1.7
84 reviews
2
53 reviews

Ashley Furniture

Has verified representatives
1.8
  • 13 ISSUES RESOLVED
  • 127 COMPANY RESPONSES
  • 2530 TOTAL REVIEWS
Rank
234 out of 1712
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Staff
Reliability
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    108
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    04:04
  • ISSUES RESOLVED
    2%
Top Products and Services
1.8
399 reviews
1.9
335 reviews
1.8
174 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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