Art Van Furniture vs Ashley Furniture

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Art Van Furniture

Furniture and Decor
  • 4 ISSUES RESOLVED
  • 513 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Initial sales person 4
  • Delivery people 4
  • Floor sales staff was helpfull 4
  • And salesman 3
  • Selection 2

Customers don't like

  • Customer service22
  • Customer experience12
  • Service8
  • Do not stand behind products6
  • Response of customer service5

Products by Art Van Furniture

No items

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Ashley Furniture

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 2193 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Design of furniture 19
  • Salesperson 11
  • Price 7
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Being lied to36
  • Quality of furniture24
  • Customer service sucks23
  • No one wanted to fix problem20
  • Customer service19

Products by Ashley Furniture

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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