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Safelite Autoglass vs Arrow Auto Glass
Safelite Autoglass vs Arrow Auto Glass
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Safelite Autoglass and Arrow Auto Glass as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Safelite Autoglass and Arrow Auto Glass Overview
Total reviews |
1906
|
9
|
Company responses |
0 |
0 |
Issues resolved |
21 |
0 |
Safelite Autoglass and Arrow Auto Glass Consumer Ratings
Rank
232
out of 1201 in Service Centers and Repairs category
147
out of 1201 in Service Centers and Repairs category
Customer service
209
in category
144
in category
Reliability
161
in category
126
in category
Product or Service Quality
188
in category
160
in category
Turnaround Time
151
in category
85
in category
Safelite Autoglass and Arrow Auto Glass Rating Details
Reviewer's quote
Zero customer service , phone nr completly useless, just work with your local shops to avoid issues..
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..." So now I'm filing a dispute with my bank and posting this as a warning to any potential customers. Stay away! Their warranty is worthless, and they won't honor it WEEKS after they "fixed" it..
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Reviewer's quote
NO SHOW! No show! No reliability!No Show! No phone call! Nothing!We will not recommend this company. No Show! Unreliable
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they should really get technicians that have knowledge in a field. And dress to suit the position not look like a *** off the street.
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Product or Service Quality
Reviewer's quote
Hello, I had my windshield replaced yesterday and the tech who performed the service damaged the paint protection film on my vehicle. The film was only 3 weeks old and in perfect condition prior to this service being performed. I would like to file a claim for reimbursement of the paint protection...
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Replaced windshield and wipers were inoperable. Attempted to double charge for replacement after windshield cracked during wiper fixing.
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Reviewer's quote
I scheduled the windshield replacement a little more than a week ahead of time so that I would be prepared for safe travel. Safelites tech showed up for my appointment this morning prepped then removed my windshield. Upon the install of the replacement windshield, it was realized that the incorrect...
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...So I call Arrow and they give me a hard time but ultimately send the same installer to attempt a fix. From what I heard he was giving everyone at the dealership a hard time as well. (Not verified personally but I can see this happening based on my interactions...
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Safelite Autoglass and Arrow Auto Glass Pros and Cons
Pros
- Friendliness off the tech
- No pros
- Convenient
No votes
Cons
- Customer service
- Having my time wasted- no apology
- Did not do the job right
- Worthless work
- Poor service
- Lied
Safelite Autoglass and Arrow Auto Glass Most Positive Reviews
Top rated reviews
Safelite auto glass
925 S 22nd Street
Fort Dodge, Iowa
50501
05/01/2020 at 11:21 am.
2005 dodge magnum
My name is A W
50583.
Wor...
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Installer very quick did excellent job no complaints very happy if I need any glass work I'll call them first
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Very professional. Everything happened the way they said it would and on schedule. They did a great job on my Tesla
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No votes
Safelite Autoglass and Arrow Auto Glass Most Critical Reviews
Lowest rated reviews
I scheduled a windshield replacement and received daily reminders of the coming service at my home. When the day comes...
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Buyer beware.... I am on my third attempt to have my windshield installed properly. First the installer was extremely...
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I believe Safelite doesnt train their technicians well! Looks like always they screw up things. This is second time and...
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Arrow Auto Glass said the glass I needed was on National backorder, which turned out to be a lie. Subaru had my glass...
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Safelite Autoglass and Arrow Auto Glass Latest Reviews
Recent published reviews
Zero customer service , phone nr completly useless, just work with your local shops to avoid issues.
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I set up an appointment and was quoted a price over the phone. When the tech arrived, he was very courteous and told me...
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No votes
Incomplete install. Tech rescheduled my appointment
Without my consent...
I need a te out to complete my schedule appointm...
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Replaced windshield and wipers were inoperable. Attempted to double charge for replacement after windshield cracked...
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How would you compare Safelite Autoglass vs Arrow Auto Glass?
Arrow Auto Glass was extremely courteous & professional when I spoke with them.
They worked around my schedule change without a problem & were prompt & efficient.
Product or Service Quality
Arrow's product is Excellent