PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Arlo and Ring Security as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Arlo
Ring Security

Arlo and Ring Security Overview

Total reviews
330
77
Company responses
0
0
Issues resolved
2
0

Arlo was first mentioned on PissedConsumer on Nov 9, 2015 and since then this brand received 330 reviews. It is 253 reviews more than Ring Security received since Dec 24, 2017.

Arlo and Ring Security Consumer Ratings

Rank
58 out of 294 in Security and Protection Services category
22 out of 294 in Security and Protection Services category
Customer service
48 in category
22 in category
Value for money
36 in category
17 in category
Equipment Quality
37 in category
17 in category

According to consumer ratings and reviews, Ring Security ranks 36 points higher in the Security and Protection Services category than Arlo. People gave Arlo 1.3 stars for Customer service criterion in Security and Protection Services category and it is 58 points higher than the worst rated brand in this category. At the same time, Ring Security was rated 2.2 stars for Customer service criterion in this category and it is 84 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Ring Security has a higher rating than Arlo. Regarding Equipment Quality criterion, consumers gave Arlo 2 stars and it is 65% greater than other in category. Ring Security however was rated 2.6 stars and it is 84% greater than other in category.

Arlo and Ring Security Rating Details

Customer service
1.3 (178 reviews)
2.2 (27 reviews)
Reviewer's quote

...The Worst customer service support I have ever experienced. Next action contact corporate..

Clemente

I loved my Ring doorbell until I have had to deal with your Customer Service! Ring has the WORST customer service I have seen yet. I have called on 3 different occasions trying to get a replacement doorbell AFTER being told that the replacement was ordered and I will get shipping information and...

PissedConsumer1759996
Value for money
1.7 (172 reviews)
2.4 (27 reviews)
Reviewer's quote

Don't understand why you can't have two different people logged in to camera so my wife and I can both see what is going on if I would of know that you can't have multiple people logged on I would of never wasted the money buying your system..

PissedConsumer1697852

...Dont waste your money. Buy something more dependable. I hear nest is a better option...

Marialena
Equipment Quality
2 (171 reviews)
2.6 (24 reviews)
Reviewer's quote

...Video quality sucks and I would not recommend any one to buy this home security cam...

PissedConsumer1703548

...courteous when it comes to making a sale , then say *** you when you have an issue with their product , rest assure i will never purchase a piece of their equipment again , they should be ashamed of how they are running this business...

aretha t

Arlo and Ring Security Pros and Cons

Pros
  • Ease of installation
  • Camera while it worked
  • I liked the cameras
  • Great when it works
  • Peace of mind since i am out of town alot
  • Quality care of the cs department
Cons
  • Customer service
  • Customer support
  • Unreliable
  • Product description deficient and misleading
  • Customer service and techncal support
  • Everything else product is junk

Arlo and Ring Security Most Positive Reviews

Top rated reviews
5

July 2018 one of my cameras stopped working. Accidently called Best Buy, where I purchased. Was hung up on twice. After...

5

We have had a ring camera for a couple months now and just bought the ring security system. Everything was really easy...

Arlo and Ring Security Most Critical Reviews

Lowest rated reviews
1

On 7/20/17 I called both #s for customer service for Arlo Security Cameras the first person spoke very poor english and...

1

The RING products are lemons.....literally junk. Myself and 2 co-workers purchased RING products. I purchased the ring...

Arlo and Ring Security Latest Reviews

Recent published reviews
2.3

NO USER MANUALS-UNLESS YOU GO ON LINE-IF YOU DON'T HAVE A COMPUTER YOU'RE OUT O LUCK. BUY A DIFFERENT PRODUCT!

Read all 330 reviews
2.9

I was upset because I was charged $13.00 this month. I had sign up for $3.00 plan when I first purchased the plan. And...

Read all 77 reviews

Arlo and Ring Security Products and Services

Most reviewed product and services
  • Arlo Security System (140 reviews)
  • Arlo Technical Support (46 reviews)
  • Arlo Pro Security System (36 reviews)
  • Ring Security Doorbell (15 reviews)
  • Ring Security Security System (12 reviews)
  • Ring Security Customer Care (9 reviews)