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Arizona Republic

Periodicals & Publishing
  • 1 ISSUES RESOLVED
  • 106 TOTAL REVIEWS
  • $7.8K CLAIMED LOSSES
  • $301 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
  • Mostly good service 3
  • Getting the run-around every time i wrote or called 3
  • Spending countless minutes on the phone and writing emails 2
  • Good delivery service 2
  • Service is very good 1

Customers don't like

  • Customer service7
  • Constantly increasing subscription fees3
  • Sales rep lied2
  • Delivery people2
  • Deceptive practices2
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Xlibris

Periodicals & Publishing
  • 1 ISSUES RESOLVED
  • 360 TOTAL REVIEWS
  • $760K CLAIMED LOSSES
  • $5.8K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Ripp off 5
  • Published book 5
  • Prompt service 3
  • Beginning 3
  • Value of basic publishing package 2

Customers don't like

  • Given the runaround5
  • Give you the run around5
  • Poor customer service4
  • Want authors money not sales focused3
  • Unresponsive to customer needs after they got your money3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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