Arizona Republic vs Xlibris

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Arizona Republic

Periodicals & Publishing
  • 1 ISSUES RESOLVED
  • 62 TOTAL REVIEWS
  • $6K CLAIMED LOSSES
  • $427 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
  • Spending countless minutes on the phone and writing emails 2
  • Getting the run-around every time i wrote or called 2
  • Repeating everything several times 2
  • Mostly good service 1
  • Service is very good 1

Customers don't like

  • Customer service3
  • Charging my visa after i cancelled2
  • Constantly increasing subscription fees2
  • Political views of this paper2
  • Not getting what i paid for1

Products by Arizona Republic

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Xlibris

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 290 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $5.5K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Published book 5
  • Beginning 3
  • Ripp off 3
  • Value for money 2
  • Value of basic publishing package 2

Customers don't like

  • Stole all proceeds7
  • Company attempting to scam me6
  • Given the runaround6
  • Too many sales pitch calls4
  • Unprofessional service4

Products by Xlibris

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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